Product Analytics

Job Description

Job Title: Product Analytics

Position Description: Protingent Staffing has an exciting contract Product Analytics with our client located in Santa Clara, CA.

Job Responsibilities:

• Business analytics and Insights:
• Build and maintain recurring reporting on bookings, renewal trends, Forever versus Foundation mix, win rates, churn patterns, pricing, discounting, and install-base performance.
• Analyze business performance across regions, subscription tiers, platforms, and customer segments to identify growth drivers, leakage points, and portfolio risks.
• Produce executive-ready insights that connect operational and commercial signals to concrete recommendations for subscription business.
• AI, modeling, and Recommendations:
• Develop analytical models and AI-driven approaches to improve lifecycle visibility, upgrade targeting, install-base segmentation, churn risk detection, and subscription growth opportunities.
• Support recommendation frameworks that combine subscription rules, asset context, and business signals to drive smarter renewal, upgrade, and modernization decisions.
• Partner with product and business teams to define where AI can reduce manual analysis, improve forecasting, and operationalize lifecycle actions at scale.
• Data products and operational Enablement:
• Create dashboards, scorecards, and self-service analytics for stakeholders across product, subscriptions, sales, finance, CX, and operations.
• Work with data teams to improve data quality, metric definitions, and access to curated subscription and telemetry datasets that support scalable reporting and decision-making.
• Translate business requirements into structured metrics, KPI definitions, and data logic that can be embedded into dashboards, workflow tooling, and operational reviews.
• Cross-functional Partnership:
• Collaborate with product management, sales programs, analytics, and operations teams to align insights with subscription strategy and lifecycle program priorities.
• Support business reviews, planning cycles, and strategic initiatives by surfacing trends in renewals, program adoption, lifecycle readiness, and operational friction.
  
  
  

Job Qualifications:

• Bachelor’s degree in business, operations, supply chain, finance, analytics, computer science, data science, or a related field.
• 3 years of experience in analytics, business intelligence, strategy and operations, data analysis, or a related role supporting cross-functional business execution.
• Strong analytical skills with experience in spreadsheets, SQL, reporting, KPI design, and insight generation.
• Experience managing structured analyses across multiple stakeholders, systems, and data sources.
• Strong written and verbal communication skills with the ability to present findings clearly to both business and technical audiences.
• High attention to detail, especially in metric definition, data interpretation, and business logic validation.
• Comfort operating in a fast-evolving business environment where processes, programs, and data models continue to mature.
• Experience with AI or machine learning use cases in analytics, forecasting, recommendation systems, or operational decision support.
• Experience with subscription, renewal, pricing, or lifecycle businesses.
  
  
  

Nice To Have:

• Experience with BI tools such as Tableau, Looker, or Power BI, and with SQL-based data environments.
• Exposure to product analytics, portfolio analytics, or digital platform insights in a B2B technology business.
  
  
  

Job Details:

• Job Type: Contract
• Pay Range: $60-$64/hourly.
• Location: Santa Clara, CA.
  
  
  

Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.

About Protingent: Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation — from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We’re passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.