Helpdesk Technician (3)

Job Description

Position Title: Helpdesk Technician

Position Description: Protingent Staffing has an exciting contract Helpdesk Technician opportunity.

Job Responsibilities:

• Utilizing existing and creating new Internal and external knowledge base documents to assist with ticket resolution
• Active Directory Account maintenance
• Managing access to internal and external collaboration spaces
• PC Lifecycle Management
• Inventory Receiving, & Tracking
• Fulfil software requests
• Business travel support
• Demonstrate and assist with remote access to Company resources
• Support users at Bellevue and Everett location.
• Assisting with onboarding as assigned
  
  
  

Job Qualifications:

• Communicate openly and display respect and a desire to foster teamwork.
• Able to quickly learn and implement new concepts
• Calm in stressful situations and able to think through those situations to find the best outcome
• Customer service ability and interpersonal skills
• Organizational skills
• Proactive on finding areas within our process that can be improved and making these suggestions to the team
• Highly adaptable with problem solving
• The successful candidate will possess a high degree of trust and integrity.
• Actual position starting level and title will be determined based on assessment of qualifications.
• Travel Required: 0-5%.
  
  
  

Job Details:

• Job Type: Contract
• Pay Rate Range: $21-35/hr (Pay rates are approved based on candidate location, education, and experience.)
• Location: Bellevue/Everett, WA.
• Export control regulations require candidates to be a U.S. Citizen, U.S. Legal Permanent Resident, or of a protected person status
  
  
  

Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.

#TerraPro

About Protingent: Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation — from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We’re passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.