Billing Manager – Leading Regional Law Firm

Location: Cincinnati or Cleveland, Ohio (Columbus considered for an exceptional candidate)
Compensation: $97,500–$105,000 (commensurate with experience)

Presented by Protem Legal on behalf of a respected regional law firm known for its collaborative culture, professional excellence, and commitment to client service.

About the Opportunity

Our client, a dynamic and growing law firm with multiple offices in the Midwest, is seeking a Billing Manager to lead and elevate a high-performing, multi-office billing team. This role offers the opportunity to modernize systems, improve processes, and mentor an established staff across multiple offices.

You’ll work closely with firm leadership and the finance team to drive consistency, quality, and innovation in the firm’s billing operations.

Why This Role Is Exceptional

• Strategic Impact: You’ll shape billing practices that influence client satisfaction, cash flow, and firm performance.
• Modernization Focus: Lead technology updates, software implementations, and process improvement initiatives.
• Leadership Opportunity: Manage, mentor, and develop billing specialists across multiple offices.
• Firm Visibility: Collaborate directly with attorneys, senior leadership, IT, and the CFO.

Key Responsibilities

• Lead and mentor a team of Billing Specialists across multiple offices, ensuring accuracy, efficiency, and professional growth.
• Design and implement improved billing procedures and standardized operating practices across the firm.
• Collaborate with IT and finance leadership on software upgrades and system implementations (Aderant).
• Oversee electronic billing setup and maintenance across third-party vendor platforms.
• Ensure timely month-end closings, reporting, and invoice distribution.
• Monitor work-in-progress (WIP) and collaborate with Collections to support timely receivables.
• Lead training for attorneys and staff on time entry, billing processes, and software usage.
• Partner with firm leadership to design alternate fee arrangements and client-specific billing solutions.
• Analyze and troubleshoot system or process issues using SQL and data tools.
• Champion a culture of accuracy, accountability, and continuous improvement within the billing department.

Qualifications

• Bachelor’s degree in Accounting, Finance, Information Technology, or equivalent experience.
• Proven success managing billing operations in a law firm or professional services environment.
• Hands-on expertise with Aderant or Elite Enterprise billing systems.
• Experience leading software implementations and go-lives.
• Strong analytical, organizational, and leadership skills.
• Exceptional communication and collaboration across teams and levels of seniority.
• Demonstrated ability to improve billing efficiency and process consistency.

Ideal Candidate Profile

This role is ideal for a billing leader who thrives in structured improvement environments — someone who enjoys designing processes, mentoring teams, and driving positive change across offices. The successful candidate will combine technical billing expertise with a coaching mindset and a collaborative approach to leadership.

Next Steps

If you’re a proven billing leader looking for a visible, high-impact position with a respected law firm, we’d like to speak with you.

Apply confidentially through Protem Legal
or contact katie.lange@protem.pro to schedule a discussion.