What are the responsibilities and job description for the Customer Experience Specialist/Receptionist position at Protective Insurance Agency?
PROTECTIVE INSURANCE AGENCY
Front Desk Receptionist
The Story:
Protective Insurance Agency is a family-owned business in beautiful Cache Valley, Utah. The company was founded in 1994 by Jon Museus. Jon was known for his witty and cheery personality. He was an easy-going, fun-loving guy and that personality resonated with his customers. Jon enjoyed working with his daughters, whom he trained to sell insurance while they attended school. In 2003, Jon was tragically killed in a motorcycle accident, leaving the business to his wife, Jan. The knowledge their daughters combined with Jan’s business expertise, allowed the company to continue and grow into what it is today. Now 20 years later, Protective Insurance is a trusted source for insurance in the community. Their customers still rave about the amazing people and culture they interact with when they need insurance help.
Job Description:
We are seeking a front desk receptionist to join our family team. The ideal candidate will have experience in customer service, and/or insurance related background.
Responsibilities:
- Answer phones and greet customers coming in
- Assist customers with their insurance needs
- Provide excellent customer service
- Process insurance payments
- Remind customers of their payments that are past due
- Processing proof of insurance for customers
Skills:
- Excellent communication skills
- Strong organizational skills
- Ability to multitask and prioritize tasks effectively
- Attention to detail
- Proficient in Microsoft Office
If you have a passion for helping people and a desire to work in the insurance industry surrounded by a great culture, we encourage you to apply for this exciting opportunity.
Protective Insurance Agency – Insuring Cache Valley for a Lifetime
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Education:
- High school or equivalent (Preferred)
Experience:
- Front desk: 1 year (Preferred)
- Epic: 1 year (Preferred)
Work Location: In person
Salary : $18 - $20