International Shipping Specialist

International Shipping Specialist

About Protech Medical

Protech Medical is a growing, family-owned company specializing in the manufacturing and distribution of high-quality radiation protection apparel and accessories for healthcare professionals.

We serve customers throughout the United States, Canada, and international markets. As our company continues to grow, we are expanding our team with individuals who are organized, dependable, detail-oriented, and excited to contribute to a dynamic, multicultural work environment.

About the Position – Please Read Carefully

Our shipping environment is hands-on and not fully automated.

We are looking for someone who understands the complete shipping process and is comfortable manually entering shipping information, reviewing orders, preparing documentation, and verifying shipment details.

This is not a position where an automated system generates all shipping information or completes the process for you.

The successful candidate must be comfortable working directly with orders, entering information into shipping platforms, preparing international documentation, checking accuracy, and coordinating with carriers and internal departments.

Attention to detail, accuracy in manual data entry, organizational skills, and the ability to work independently are essential for this position.

Key Responsibilities

· Process domestic and international shipments from beginning to end.

· Manually enter customer, order, product, and shipping information into carrier platforms and internal systems.

· Prepare commercial invoices, packing lists, shipping labels, and export documentation.

· Verify addresses, quantities, product descriptions, weights, and shipment details before processing.

· Coordinate shipments through FedEx, UPS, DHL, freight forwarders, and other carriers.

· Review international shipping requirements, customs documentation, and applicable regulations.

· Identify and correct discrepancies in orders or shipping documentation.

· Track shipments and follow up on delays, delivery issues, or customs-related problems.

· Maintain accurate shipping records and documentation.

· Communicate with Shipping, Production, Sales, and other departments to ensure orders are processed correctly and on time.

· Assist with packing, labeling, and preparing shipments when necessary.

· Support continuous improvement of shipping processes as the company grows.

Requirements

· Minimum 2 years of experience in shipping, logistics, or order fulfillment preferred.

· Experience with international shipments and export documentation strongly preferred.

· Strong manual data entry skills and exceptional attention to detail.

· Ability to process orders and prepare shipping documentation without relying on a fully automated system.

· Experience using FedEx, UPS, DHL, or similar shipping platforms.

· Knowledge of commercial invoices, customs forms, HTS codes, and international shipping procedures.

· Strong computer skills, including Microsoft Office.

· Ability to organize and prioritize multiple shipments and deadlines.

· Strong problem-solving and communication skills.

· Comfortable working in a fast-paced, hands-on manufacturing environment.

· Must be legally authorized to work in the United States.

What We'd Love You to Bring

· Previous experience in a manufacturing or distribution company.

· Familiarity with international trade compliance, freight forwarders, and customs brokers.

· Experience working with manual shipping processes and multiple shipping platforms.

· A proactive attitude, flexibility, and willingness to support the team.

What We Offer



Competitive compensation based on experience.

Health insurance with 50% employer contribution.

401(k) retirement plan.

Paid time off (PTO).

Opportunities for professional growth.

A supportive, multicultural, family-oriented work environment.