What are the responsibilities and job description for the ServiceNow PPM Implementation Specialist (PM/BA) position at Prosum?
We are seeking a highly motivated and experienced ServiceNow PPM Implementation Specialist to drive the successful configuration, deployment, and adoption of the ServiceNow Project Portfolio Management (PPM) module.
This role will function as a hybrid Project Manager and Business Analyst, collaborating closely with IT, business stakeholders, and end-users to maximize the value of our ServiceNow platform for project, portfolio, and operational work management.
Required Qualifications
- Proven Experience: Minimum of 3-5 years of experience as a Business Analyst or Project Manager, with a strong focus on enterprise system implementation.
- ServiceNow Expertise: Minimum of 2 years of direct, hands-on experience implementing, configuring, or supporting the ServiceNow PPM module (or ITBM Suite).
- Technical Skills: Deep understanding of ServiceNow platform capabilities, configuration, and best practices.
- Functional Knowledge: Strong grasp of Project Management methodologies (Waterfall, Agile), Portfolio Management, Resource Management, and IT Service Management (ITSM) concepts.
- Communication: Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to non-technical audiences.
- ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) - Project Portfolio Management.
- Experience with other ServiceNow modules (ITSM, CSM, HRSD, etc.).
- PMP, PMI-ACP, or other relevant project management certifications.
- Experience working in healthcare environment
Salary : $55 - $60