IT Systems Administrator

Job Overview:

We are seeking an experienced and proactive IT Systems Administrator to manage and support our internal IT infrastructure in a fast-paced ERP software environment. The ideal candidate will ensure the reliability, security, and performance of our systems while supporting employees and stakeholders with technical needs. You will play a key role in maintaining uptime for our development, staging, and production environments that power mission-critical ERP solutions.

• Key Responsibilities and Outcomes:System Administration: Maintain, configure, and monitor internal servers, virtual machines, and cloud-based infrastructure (e.g., ).
• Network Management: Ensure stable and secure network operations, including firewalls, VPNs, switches, and wireless access points.
• ERP Infrastructure Support: Deploy and maintain backend infrastructure for ERP software, including databases (e.g., MS SQL Server), application servers, and storage solutions.
• Security and Compliance: Implement and enforce IT security policies, patch management, vulnerability scanning, and compliance with data protection regulations (e.g., GDPR, SOC 2).
• Disaster Recovery & Backup: Develop, test, and maintain disaster recovery plans and data backup strategies to ensure business continuity.
• User Support & Onboarding: Provide Tier 2/3 technical support, onboarding/offboarding of employees, and maintain IT asset inventory.
• Automation & Optimization: Use scripting (e.g., PowerShell, Bash, Python) and automation tools to streamline system administration tasks and improve efficiency.
• Monitoring & Reporting: Monitor system performance and generate reports on uptime, resource utilization, and security alerts.
• Vendor Management: Coordinate with third-party vendors for hardware, software, and service support.

Core Competencies:

• Problem Solving & Troubleshooting – Quickly identify root causes and resolve system or network issues with minimal disruption.
• Attention to Detail – Maintain high accuracy in configuration, documentation, and system logs.
• Collaboration & Communication – Work effectively with cross-functional teams, including software developers, QA engineers, and support staff.
• Adaptability – Thrive in a fast-changing tech environment with evolving tools and priorities.
• Security Awareness – Maintain a strong focus on cybersecurity best practices.

Skills and Accomplishments:

• Demonstrated experience managing ERP system environments (preferably SAP, Oracle, NetSuite, Odoo, or Microsoft Dynamics).
• Proven success in maintaining >99.9% system uptime across production environments.
• Experience implementing IT security measures that passed regulatory audits or reduced vulnerabilities.
• Successfully deployed automation scripts/tools that improved infrastructure reliability or saved time.
• Led or contributed to cloud migration, virtualization, or infrastructure modernization projects.

Qualifications:Education:

• Bachelor’s degree in Computer Science, Information Technology, or a related field. Equivalent experience considered.

Certifications (Preferred):

• Microsoft Certified: Azure Administrator Associate
• AWS Certified SysOps Administrator
• CompTIA Network / Security
• VMware Certified Professional (VCP)

Experience:

• 3–5 years of experience as a systems administrator or IT infrastructure engineer.
• Experience supporting ERP systems is a strong asset.

Technical Proficiencies:

• Windows Server and/or Linux Administration
• Virtualization technologies (VMware, Hyper-V, KVM)
• Networking (TCP/IP, DNS, DHCP, firewalls, VLANs)
• Cloud platforms (Azure, AWS, or GCP)
• Backup and recovery tools (e.g., Veeam, Acronis)
• Monitoring tools (e.g., Zabbix, Nagios, PRTG, Datadog)