What are the responsibilities and job description for the Field Service Engineer (North Phoenix, AZ) position at Prosum?
Field Service Engineer (North Phoenix, AZ)
Overview
The candidate must be comfortable working a rotating schedule. This junior-level engineer position for our client is responsible for providing field service engineering activities to Company customers independently. This position troubleshoots more complicated products and problems.
Essential Job Functions
- Field Service Engineering
- Receives service calls from customer.
- Determines customer need or problem and responds accordingly.
- May provide over-the-phone consultation and advice to customer, may need to respond to emergency customer situation or may schedule and repair Company’s products at customer site.
- Performs preventative maintenance on Company products.
- Establishes and manages a local maintenance service
Requirements for the Role:
- 2 - 5 years of professional engineering experience
- Hands on engineering experience; Engineering for semiconductor (installation, maintenance, repair)
- Working experience with hand tools, oscilloscope, digital voltmeter, etc.
- Nice to have: Strong knowledge of photomask, MASK INSPECTION, inspection, metrology (you can write EUV or DUV), lithography, optical, camera, lasers and robotics. Not required now but bonus/preferred
- Bachelor’s Degree
- Bachelor's degree required
- Electrical, Electronics, Manufacturing, Mechanical, Physics, Materials Science, Computer Engineering