Application Engineer (South Chandler, AZ)

Application Engineer

Compensation: $105,000–$130,000 Base Salary

Position Summary

A leading advanced technology organization is seeking an Application Engineer II to provide technical support, applications expertise, customer training, and field engineering support for semiconductor inspection and metrology equipment. This customer-facing role serves as a key liaison between customers, engineering teams, and service organizations to ensure successful installation, operation, troubleshooting, and optimization of highly technical systems.

The ideal candidate will have hands-on experience with semiconductor equipment, strong analytical and troubleshooting skills, and the ability to effectively communicate technical concepts to customers and internal stakeholders.

Key Responsibilities

• Serve as the primary technical interface between customers and engineering teams to diagnose product issues and develop effective solutions.
• Provide application support for semiconductor inspection and metrology systems.
• Gather customer feedback and communicate enhancement requests to software and engineering teams.
• Develop and deliver customer training programs, technical documentation, application notes, and best-practice materials.
• Conduct product demonstrations, technical presentations, and customer evaluations.
• Support sales activities by assisting with technical specifications, product requirements, and customer qualification processes.
• Collaborate with Field Service Engineers to support equipment installations, upgrades, troubleshooting, and ongoing customer operations.
• Build and maintain strong customer relationships through consistent communication and technical expertise.
• Respond to customer service requests and provide technical support remotely and onsite.
• Perform preventive maintenance, system inspections, and equipment performance evaluations.
• Train customers on proper operation, maintenance, and best practices for supported systems.
• Maintain accurate service documentation and communicate findings to internal teams.

Required Qualifications

• Bachelor's degree from an accredited U.S. university in one of the following:
• Electrical Engineering
• Electronics Engineering
• Physics
• Mechanical Engineering
• Manufacturing Engineering
• Materials Science
• Related technical discipline
• 2–5 years of professional engineering experience.
• Experience supporting semiconductor manufacturing equipment.
• Knowledge of MATLAB, Python, Linux, and other engineering analysis tools.
• Understanding of optics, wavelengths, and optical measurement systems.
• Strong customer-facing communication and presentation skills.
• Ability to travel as required within assigned territory.
• U.S. Citizen or Green Card holder.
• Ability to successfully pass background and drug screening requirements.

Technical Requirements

• Hands-on experience with:
• Semiconductor equipment installation
• Equipment maintenance and repair
• Troubleshooting and diagnostics
• Sustaining engineering support
• Experience using:
• Oscilloscopes
• Digital voltmeters
• Standard engineering hand tools
• Familiarity with:
• Cleanroom environments
• Laser-based systems
• Vacuum systems
• Optical bench configurations

Preferred Qualifications

• Experience with photomask or mask inspection systems.
• Knowledge of semiconductor metrology, including EUV and DUV applications.
• Exposure to lithography processes and equipment.
• Experience with optical imaging systems, cameras, and machine vision technologies.
• Knowledge of laser systems and robotics.
• Previous experience supporting semiconductor inspection tools.

Candidate Profile

• Targeting Engineer II level candidates only.
• Stable and consistent employment history preferred.
• Strong problem-solving and analytical abilities.
• Ability to work independently while supporting customer-facing activities.
• Effective communicator capable of interfacing with customers, engineering teams, and service organizations.
• Comfortable working in fast-paced semiconductor manufacturing environments.