What are the responsibilities and job description for the Customer Service/Sales Representative position at Prosperity Management Group Inc.?
Job Overview
We are seeking a motivated and enthusiastic Customer Service/Sales Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support while promoting our products and services. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to analyze customer needs effectively.
Duties
- Analyze client inquiries and provide appropriate solutions or escalate issues as necessary.
- Assist customers with product selection and provide detailed information about features and benefits.
- Maintain accurate records of customer interactions and transactions in our computerized system.
- Collaborate with team members to enhance client services and improve overall customer satisfaction.
- Support sales initiatives by identifying opportunities for upselling or cross-selling products.
- Communicate effectively with clients.
Qualifications
- Previous experience in customer service or sales is preferred but not mandatory.
- Strong analytical skills to assess client needs and provide tailored solutions.
- Proficiency in using office software and computerized systems for record keeping.
- Excellent verbal and written communication skills.
- Ability to work well under pressure in a fast-paced environment while maintaining professionalism.
- A proactive attitude with a commitment to delivering high-quality client services.
- Must be available to start immediately.
Join us in providing exceptional service to our clients while contributing to our sales goals! We look forward to welcoming you to our team!
Job Type: Full-time
Pay: $41,000.00 - $52,000.00 per year
Benefits:
- Flexible schedule
- On-the-job training
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $41,000 - $52,000