What are the responsibilities and job description for the Customer Service Sales Representative position at Consultive Strategy Group?
Company Description
Consultive Strategy Group is dedicated to delivering value through a relationship-driven approach to customer acquisitions. By utilizing retail and event channels, we focus on creating meaningful connections with clients and their customers through our "Selling a Solution" philosophy. Our purpose-centered culture fosters personal and professional growth, ensuring every team member has the opportunity to excel. We prioritize integrity, strong work ethics, and continuous learning through tailored training and mentorship programs. At Consultive Strategy Group, we empower individuals to grow while working together to turn every sale into a lasting success story.
Role Description
This is a full-time on-site role for a Customer Service Sales Representative, based in Newton, MA. Responsibilities include engaging with customers to provide exceptional service, identifying customer needs, and presenting tailored solutions. The role also involves building and maintaining strong customer relationships, promoting client products and services, meeting sales targets, and participating in training sessions to enhance skills. The position focuses on delivering a consultative and relationship-oriented approach to sales.
Qualifications
- Customer service skills, including effective communication, active listening, and relationship building
- Sales and negotiation skills with the ability to identify customer needs and provide personalized solutions
- Problem-solving skills and a proactive attitude towards resolving customer questions or concerns
- Time management and organizational skills for managing multiple tasks and meeting sales targets
- Adaptability and willingness to learn through training and hands-on mentorship
- Ability to work collaboratively within a team-oriented environment
- High school diploma or equivalent; additional education or certifications in sales, marketing, or related fields are a plus
- Experience in retail, event promotions, or customer-facing roles is an advantage