Learning and Development Specialist

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do.

Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.

Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.

At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.

Responsibilities:

• Bring learning to life: Create engaging eLearning, videos, simulations, and assessments that are interactive, practical, and built for real-world application.
• Build training people actually want to attend: Develop instructor-led materials—including facilitator guides, participant resources, and presentations—that make sessions clear, energizing, and easy to deliver.
• Design learning that fits the way teams work: Craft blended learning experiences that thoughtfully combine in-person and online formats for maximum flexibility and impact.
• Partner with the experts: Collaborate with SMEs to define learning objectives, shape key content, and choose evaluation methods that reflect what “success” looks like on the job.
• Turn best practices into better performance: Apply adult learning principles and instructional design models (like ADDIE or SAM) to create training that improves confidence, consistency, and outcomes.
• Measure what matters: Evaluate training effectiveness using engagement, knowledge retention, and performance improvement—then use insights to make future learning even stronger.
• Listen, iterate, improve: Gather feedback from learners and stakeholders and continuously refine content to keep it relevant, clear, and high impact.
• Use tech as your superpower: Manage and track learning initiatives through the LMS, produce reports, and ensure training experiences run smoothly end-to-end.
• Stay ahead of what’s next: Keep current on instructional design tools and trends (Articulate 360, Adobe Captivate, or similar) and bring fresh ideas to your work.
• Be the calm in the chaos: Troubleshoot learning or technology issues that pop up during training sessions so teams stay supported and learning stays on track.
• Keep stakeholders connected: Present design concepts and course prototypes with clarity, incorporating feedback while keeping projects moving forward.
• Jump in where needed: Support additional L&D projects as they come up—because improving learning is a team effort.
• We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
• Actively support the achievement of myPlace Health's Vision and Goals.
• Other duties as assigned.

Qualifications and experience:

• A strong foundation in learning design: Bachelor’s degree in Instructional Design, Educational Technology, or a related field (Master’s preferred).
• Proven experience building training that works: 3 years in instructional design, curriculum development, or a closely related role.
• Fluency in modern authoring tools: Confidence creating eLearning with Articulate 360, Adobe Captivate, or similar platforms.
• LMS know-how you can put to work fast: Experience managing learning in an LMS, plus familiarity with SCORM and/or xAPI—and the ability to troubleshoot when things get technical.
• A performance-first mindset: Skilled at spotting performance gaps, asking the right questions, and recommending learning solutions that actually move the needle.
• An eye for clean, engaging content: Bonus points if you’re comfortable with graphic design or video tools like Adobe Creative Suite (or similar).
• Deep understanding of how adults learn: Strong command of adult learning principles, instructional design models (ADDIE, SAM), and eLearning best practices.
• Project management that keeps everything moving: Able to balance multiple priorities, manage timelines, and deliver high-quality work on deadline.
• Communication that builds trust: Clear, confident written and verbal skills—able to collaborate with SMEs, present ideas to stakeholders, and bring people along with you.
• Hybrid Schedule: You’ll spend up to 75% of your time at the centers supporting in-person and hybrid training—staying close to operations and the teams you’re enabling.

Tuberculosis Screening Policy

To ensure the health and safety of our members, if you are selected for this position, your job offer with SCAN will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, SCAN will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available.

What's in it for you?

• Base salary range: $92,400 to $133,671 per year
• An annual employee bonus program
• Medical, Dental, Vision coverage
• Generous paid-time-off (PTO)
• 11 paid holidays per year, plus 1 additional floating holiday
• Excellent 401(k) Retirement Saving Plan with employer match.
• Robust employee recognition program
• Robust Wellness Program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)