Personal Care Attendant Supervisor (PCA Supervisor)

myPlace Health is built around a simple but powerful belief: older adults deserve the support they need to live safely, independently, and with dignity in their own communities. As a PACE (Program of All Inclusive Care for the Elderly) organization backed by SCAN Group, myPlace Health brings together customized medical care, social activities, and daily support for participants and their families – all under one roof.

Our centers are more than healthcare facilities. They are vibrant community hubs where participants are known by name, valued, and supported as whole people. Behind that experience is a dedicated, interdisciplinary team working together to coordinate care, remove barriers, and improve quality of life for some of the most medically and socially complex populations.

For employees, myPlace Health offers the opportunity to do deeply meaningful work in a highly collaborative setting. Team members are encouraged to contribute innovative ideas, and grow alongside a mission that prioritizes compassion, respect, and impact. The result is a culture where people feel connected—to their colleagues, their participants, and the communities they serve.

At myPlace Health, work is more than a job. It’s a shared commitment to honoring what matters most.

As a PCA Supervisor, you’ll play a vital role in ensuring our older adult participants receive the highest quality of care—delivered with dignity, kindness, and heart. You’ll support and guide a dedicated team of Personal Care Attendants (PCAs) who provide hands-on care across our day center, clinic, and in-home settings.

This is a chance to lead with purpose, uplift others, and be part of a mission-driven community that truly values people—both those we care for and those we work alongside. If you’re someone who leads by example, finds joy in teamwork, and believes every person deserves to feel safe and supported, we’d love to welcome you.

Responsibilities:

• Leading with heart: Support and inspire a team of PCAs and PCA Leads who provide essential care across our clinic, day center, and participant homes.

• Coordinating care with purpose: Create daily assignments that ensure every participant receives the support they need, when they need it.

• Mentoring with compassion: Offer day-to-day coaching, encouragement, and skill-building so your team feels confident, capable, and valued.

• Keeping things running smoothly: Manage time off, support payroll processes, and ensure our caregivers have the coverage and support they need.

• Being a care champion: Make sure participants receive timely, respectful help with bathing, grooming, toileting, mealtime, and other daily needs.

• Watching out for well-being: Notice and share changes in participant health with our Interdisciplinary Team so we can respond with care and speed.

• Working hand-in-hand: Partner with Clinic and Transportation teams to help participants move safely and comfortably through their day.

• Bringing joy to daily life: Encourage participants to join meals and activities in a way that feels welcoming, respectful, and personalized.

• Upholding high standards: Conduct regular checks to make sure safety, infection control, and documentation practices are followed with care.

• Keeping us stocked and ready: Ensure personal care supplies are always available and coordinate replenishment when needed.

• Welcoming new teammates: Support onboarding of new PCAs with warm guidance, hands-on training, and a buddy system that builds confidence.

• Handling concerns with care: Help resolve incidents or grievances with empathy, professionalism, and a focus on positive outcomes.

• Connecting the team: Act as the bridge between PCAs and the care team, sharing insights and advocating for what your team and participants need.

• Creating a culture of respect: Build a work environment where every voice matters, teamwork is celebrated, and people feel proud to be part of the mission.

• We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.

• Actively support the achievement of myPlace's Vision and Goals.

• Other duties as assigned.

Qualifications and Experience:

• You lead with heart: Caring for others isn’t just something you do—it’s who you are. You’re passionate about supporting older adults with dignity, patience, and kindness.

• You bring valuable experience: You’ve spent at least 2 years as a PCA, CNA, or HHA, and have experience guiding others as a supervisor or team lead.

• You’re certified and ready to support: You hold an active CNA or HHA certification, and either already have (or can complete within 60 days) your CPR and First Aid certification.

• You prioritize safety and quality: You know how to model proper body mechanics, infection control, and other safety best practices that keep both participants and teammates protected.

• You’re a natural communicator: You listen with empathy, speak with clarity, and work well with others—whether it’s guiding a teammate or coordinating with the care team.

• You thrive in a flexible environment: Whether supporting care at the clinic, day center, or participant’s home, you adapt easily to different settings and needs.

• You bring bonus experience: If you’ve worked in a PACE program, a senior care setting, or a value-based care model, that’s a big plus—but not required.

Tuberculosis Screening Policy

To ensure the health and safety of our members, if you are selected for this position, your job offer with SCAN will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, SCAN will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available.

What's in it for you?

• Base salary range: $58,200 to $ 84,143 annually

• An annual employee bonus program

• Medical, Dental, Vision coverage

• Generous paid-time-off (PTO)

• 11 paid holidays per year, plus 1 additional floating holiday

• Excellent 401(k) Retirement Saving Plan with employer match.

• Robust employee recognition program

• Robust Wellness Program

• Tuition reimbursement

• An opportunity to become part of a team that makes a difference to our members and our community every day!

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