Healthcare Sales Specialist

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do.

Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.

Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.

At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.

Responsibilities:

• Foster Meaningful Connections: Build and nurture relationships with healthcare professionals, providers, community-based organizations, senior housing communities, post-acute facilities, and senior centers to encourage referrals to the myPlace Health PACE program across South Los Angeles.
• Partner for Success: Collaborate closely with Enrollment Specialists to ensure a smooth, respectful, and welcoming enrollment process for prospective participants and their families.
• Engage the Community: Organize and host community events and deliver compelling presentations to share the life-changing benefits of the PACE program with prospective participants, families, caregivers, and community partners.
• Drive Predictable Growth: Support monthly outreach activity and referral goals by generating qualified leads and strengthening referral pathways throughout South Los Angeles.
• Keep Us Connected: Maintain accurate, timely records of outreach activities, partner engagement, and lead status in CRM software to ensure a seamless flow of information.
• Champion Compliance: Follow DHCS and CMS regulations and myPlace Health policies with care and precision to uphold the integrity of our marketing and outreach practices.
• Plan for Growth: Develop and implement thoughtful quarterly marketing plans designed to generate qualified enrollments and expand awareness of the PACE program across South Los Angeles.
• Be Present in the Community: Attend community and healthcare events to promote the PACE program, strengthen relationships, and grow our referral pipeline.
• Innovate and Improve: Continuously explore new opportunities to refine and elevate referral processes, outreach strategies, and community engagement activities.
• Embrace Flexibility: Be open to supporting occasional evening and weekend events as needed to meet community needs.
• Support Organizational Growth: Take on additional responsibilities as needed to contribute to the success and growth of myPlace Health.
• We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
• Actively support the achievement of myPlace's Vision and Goals.
• Other duties as assigned.

Qualifications and experience:

• Proven Experience: Demonstrated success in healthcare or enrollment sales, with a strong track record of generating business-to-business or business-to-customer referrals.
• Knowledge of Eligibility Processes: Experience working with state and county eligibility workers to support enrollment efforts.
• Tech-Savvy: Familiarity with CRM software is a plus, though not required—we’re happy to provide training!
• Passion for Service: Previous experience working with frail and aging populations, showcasing your compassion and commitment to enhancing their quality of life.
• Self-Starter Attitude: A highly motivated individual who thrives with minimal supervision and takes initiative to achieve goals.
• Educational Background: A bachelor’s degree in healthcare, Business Administration, Marketing, or a related field is preferred but not mandatory—equivalent experience is warmly welcomed.
• Driving Requirements: A valid California driver’s license, reliable personal transportation, a good driving record, and auto insurance are required to support travel within the community.
• Language Skills: Bilingual proficiency in a language commonly spoken in Los Angeles (such as Spanish, Korean, Cantonese, Mandarin, or Vietnamese) is highly valued but not required.
• Community-Focused Role: This position is primarily field-based, working in vibrant community settings such as government offices, resource centers, senior centers, tiny home communities, and other areas ideal for generating referrals.
• Hybrid Role: This position offers a hybrid schedule, balancing time between in-office responsibilities and field-based outreach in the Greater Los Angeles market.

Tuberculosis Screening Policy

To ensure the health and safety of our members, if you are selected for this position, your job offer with SCAN will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, SCAN will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available.

What's in it for you?

• Base salary range: $70,304 to $78,043 per year
• An annual employee bonus program
• Medical, Dental, Vision coverage
• Generous paid-time-off (PTO)
• 11 paid holidays per year, plus 1 additional floating holiday
• Excellent 401(k) Retirement Saving Plan with employer match.
• Robust employee recognition program
• Robust Wellness Program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)