What are the responsibilities and job description for the Case Manager position at Prospect Infosys Inc?
Job Title: Case Manager
Location: Memphis TN
Duration: Long Term
Key Responsibilities:
- Deliver Pre-Service Training to new employees, covering:
- Trauma-informed case management practices
- The DCS Practice Model and Practice Wheel (Engagement, Teaming, Assessment, Planning, Implementation, Tracking, and Adjusting)
- Self-care strategies and Motivational Interviewing techniques
- Facilitate Mentor Certification Programs
- Proctor Pre-Service Assessments and support evaluation processes
- Participate in Case Panel Presentations
- Participate in Simulation Lab activities (depending on location)
- Provide web-based technical assistance and support for virtual training delivery
- Utilize Microsoft Teams and other digital platforms to conduct and support training sessions
- Collaborate with training team members and program leadership to ensure consistency and quality in training content and delivery
- Travel -some travel will be required, under 75 miles each way. No overnight travel required.
Minimum Qualifications:
- One (1) year of direct child welfare field experience (e.g., case management, investigations, foster care, juvenile justice)
- One (1) year of experience in training delivery, adult education, or staff development
- Proficiency in Microsoft Teams and other virtual training tools
- Strong communication, facilitation, and organizational skills
- Ability to work independently and collaboratively in a fast-paced, evolving training environment
- Bachelor//'s Degree
Preferred Qualifications:
- Experience delivering training in a government or human services setting
- Certification or coursework in trauma-informed care, motivational interviewing, or adult learning principles
Work Conditions:
- Travel may be required for in-person training sessions within regional area
- Hybrid work environment with both remote and on-site responsibilities