What are the responsibilities and job description for the Regional Business Manager (RBM) position at ProSource?
ProSource Regional Business Manager
Role Purpose:
Drive member engagement, collaboration, and sales growth through strategic use of ProSource brands, education, and peer-to-peer networking. This role blends consultative sales, business advisory, and community-building to elevate member performance and loyalty.
Core Responsibilities
Role Purpose:
Drive member engagement, collaboration, and sales growth through strategic use of ProSource brands, education, and peer-to-peer networking. This role blends consultative sales, business advisory, and community-building to elevate member performance and loyalty.
Core Responsibilities
- Member Engagement & Collaboration
- Lead monthly V11 groups using EOS framework to foster collaboration and shared learning.
- Build strong relationships with members through consultative engagement and tailored support.
- Provide ongoing follow-up, including leads, vendor introductions, training coordination, and necessary escalations.
- Sales Enablement & Brand Promotion
- Promote ProSource brands and services through in-person and virtual presentations.
- Assist members in selecting products and services aligned with their business goals.
- Develop and execute territory plans to increase member sales and brand adoption.
- Market Development & Recruitment
- Analyze territory potential and identify high-value member prospects.
- Support member recruitment efforts in collaboration with vendors, Rep Firms. and internal resources.
- Attend key industry events (Summit, CEDIA) to represent ProSource and deepen member relationships.
- Operational Excellence
- Maintain accurate member records and activity logs in Salesforce.
- Provide timely reporting and feedback to leadership on member needs, vendor opportunities, and field observations.
- Collaborate cross-functionally with other Regional Business Managers and internal teams.
- Member participation and satisfaction in V11 groups
- Growth in member benefits attributed to ProSource brands
- Member retention and engagement metrics
- Timely completion of assigned tasks and reporting
- Visionary Thinking – Ability to align member goals with ProSource strategic initiatives.
- Relationship Building – Strong interpersonal skills to foster trust and collaboration.
- Consultative Selling – Skilled in identifying member needs and recommending tailored solutions.
- Business Acumen – Understanding operational, financial, and strategic levers in member businesses.
- Communication – Clear, persuasive, and empathetic communicator across all channels.
- Execution Discipline – Ability to manage multiple priorities and deliver results on time.
- Learning Agility – Quick absorbing new information and adapting to changing market conditions.
- Tech Fluency – Proficient in Salesforce and virtual collaboration tools.
- Influence & Leadership – Capable of guiding member behavior and driving engagement.
- Networking – Skilled in connecting members with peers, vendors, and resources.
- Insight Generation – Ability to synthesize feedback and data into actionable recommendations.
- Facilitate structured member reviews quarterly
- Analyze member performance data and identify improvement opportunities
- Provide strategic guidance and accountability support
- Document outcomes and follow-up actions in Salesforce