What are the responsibilities and job description for the Corporate Trainer position at Prosource?
Description
Prosource, the Midwest region’s leading business technology solutions provider, has been awarded a Top Workplaces honor by The Enquirer from 2020-2025. The list is based on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC.
We are seeking a dynamic and experienced Corporate Trainer to join our team and support the ongoing professional development of our associates. The Corporate Trainer will design, deliver, and evaluate engaging training programs to enhance employee performance, support organizational goals, and promote a culture of continuous learning.
Requirements
Key Responsibilities:
Required:
Prosource, the Midwest region’s leading business technology solutions provider, has been awarded a Top Workplaces honor by The Enquirer from 2020-2025. The list is based on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC.
We are seeking a dynamic and experienced Corporate Trainer to join our team and support the ongoing professional development of our associates. The Corporate Trainer will design, deliver, and evaluate engaging training programs to enhance employee performance, support organizational goals, and promote a culture of continuous learning.
Requirements
Key Responsibilities:
- Assess organizational and departmental training needs, identify skill gaps, and recommend solutions in collaboration with leaders.
- Design, develop, and deliver training programs (onboarding, leadership, compliance, technical, and soft skills) that align with company goals and standards.
- Facilitate engaging in-person and virtual training sessions across all locations.
- Create and maintain instructional materials, e-learning content, and on-demand resources (e.g., KnowledgeWave, Udemy), ensuring accuracy and relevance.
- Track participation, completion, and performance outcomes; report metrics and ROI to stakeholders.
- Partner with subject matter experts and department heads to ensure content quality and alignment with business needs.
- Promote technology-driven learning to improve efficiency, scalability, and accessibility.
- Support career growth, succession planning, and change management initiatives through targeted training, coaching, and mentoring.
- Ensure compliance with mandatory training requirements and industry regulations.
- Manage vendor relationships and evaluate external training resources for cost-effectiveness.
- Collaborate with HR, IT, and operations to integrate training into company-wide initiatives, including 100-day new hire plans.
- Foster a culture of continuous learning, professional development, and accountability for training completion.
- Stay current on compliance, industry best practices, tools, and trends to enhance training strategy and outcomes.
- Assist with HR events as needed.
- Perform additional duties as required.
- Results-oriented with strong initiative and follow-through.
- Effective working both independently and collaboratively in team settings.
- Skilled at prioritizing tasks and managing multiple projects simultaneously.
- Confident and professional in interactions with senior leadership.
- Excellent customer service, interpersonal, and communication abilities.
- Active listening skills with a focus on understanding and responsiveness.
- Knowledgeable in instructional design methodologies and adult learning principles.
- Demonstrates integrity, trustworthiness, and ethical decision-making.
- Highly organized with strong time management and attention to detail.
- Strong presentation and facilitation skills.
- Analytical thinker and effective problem-solver.
- Dependable, adaptable, and responsive to business needs.
- Candidates for this position must be authorized to work in the United States on a full-time basis for an employer without restriction
Required:
- Bachelor’s degree in business administration, human resources, education, or related field or relevant hands-on experience.
- 3–5 years of experience in a training or development role, preferably with a focus on office equipment, technology or related field.
- Proven track record of designing and implementing successful training programs in a technology-driven environment.
- Strong presentation, facilitation, and public speaking skills.
- Strong knowledge of learning management systems (LMS) and e-learning platforms.
- Passion for delivering excellent experiences and building strong teams.
- May require occasional travel to other offices.
- May require standing, sitting, or stooping and lifting and/or carrying training materials
- Salary base plus bonus based on performance