House Manager

Company Description

Prosoft Associates Inc. is a dedicated organization focusing on providing exceptional management solutions and professional services across various sectors. With a commitment to efficiency and customer satisfaction, the company emphasizes innovation, excellence, and attention to detail in all its operations. Prosoft Associates takes pride in fostering a collaborative and inclusive work environment while delivering quality services to meet client-specific needs. With a reputation built on trust and consistency, the company continues to expand its reach and impact.

Role Summary

The House Manager will oversee the full operation of a high-profile private residence, ensuring exceptional service standards, staff supervision, and efficient household functioning. The ideal candidate will have experience supporting UHNW families and managing luxury homes.

Key Responsibilities

• Oversee day-to-day household operations, ensuring smooth functioning and excellent service.
• Manage domestic staff including chefs, housekeepers, drivers, and contractors.
• Coordinate with vendors and supervise maintenance, repairs, and service schedules.
• Assist with event planning and coordination for private dinners and gatherings.
• Manage household budgets, expense tracking, supplies, and inventories.
• Oversee household security protocols and coordinate with security personnel when needed.
• Assist with travel logistics, including packing, scheduling, and coordination.
• Provide personal assistance to homeowners, including errands and guest management.

Qualifications & Experience

• 7–10 years’ experience managing luxury private residences or high-end hospitality operations.
• Experience working with UHNW families.
• Strong leadership, communication, and organizational abilities.
• High discretion and confidentiality.
• Knowledge of household technology systems.

Key Attributes

• Proactive and service-oriented
• Excellent problem-solving ability
• Calm and composed under pressure
• Strong interpersonal skills

Confidentiality & Privacy Commitment

The candidate must maintain strict confidentiality at all times regarding the homeowners, their family, guests, business interests, lifestyle, and household operations. This includes:

• No disclosure of any personal, financial, or professional information.
• No sharing of photographs, recordings, or any digital content without written approval.
• Protection of all household documents, devices, and communication.
• Compliance with a formal Non-Disclosure Agreement (NDA) prior to employment.
• Confidentiality obligations continue indefinitely, both during and after employment. Violation may result in immediate termination and legal action.