Armed Security Account Manager

Job Overview:

Prosegur Security is hiring a reliable, experienced armed Security Account Manager. The armed Security Account Manager is responsible for overseeing day-to-day security operations at an assigned client site. This role provides direct supervision of armed officers, ensures compliance with post orders and firearms regulations, and serves as the primary on-site liaison between security staff, management, and the client. The Account Manager leads by example, demonstrating professionalism, accountability, and a strong commitment to safety and protection.

Job Responsibilities and Duties:

Leadership and Supervision

• Supervise, direct and support armed security officers assigned to the site.
• Assign posts, conduct shift briefings, and ensure coverage at all times.
• Monitor officer performance and appearance, enforcing compliance with uniforms, firearms standards, and company policies.
• Provide coaching, training, and corrective feedback to officers as needed.

Operations Management

• Conduct routine inspections of posts, patrols, and equipment to ensure readiness.
• Serve as first responder to incidents, alarms, and emergencies; take charge until resolved or relieved.
• Review and approve incident reports, daily activity logs, and supervisor reports.
• Maintain firearms readiness and ensure all officers are properly qualified and certified.
• Oversee access control, visitor management, and surveillance monitoring as required by client post orders.

Client Relations

• Act as the primary on-site contact for the client, addressing concerns and reporting issues.
• Provide daily updates and maintain open communication with the client and company management.
• Assist in developing and maintaining post orders tailored to client needs.

Compliance & Training

• Ensure all officers meet state licensing, firearms, and company training requirements.
• Maintain compliance with local, state, and federal regulations for armed security operations.

Qualifications and Requirements:

• At least 3 – 5 years prior supervisory experience in the security industry.
• Must have State Guard License
• High school diploma or GED equivalent.
• Must possess reliable transportation.
• Excellent communication skills, both verbal and written.
• Strong leadership abilities and the ability to effectively motivate and guide a team.
• Ability to make clear decisions during crisis or high-stress periods.
• May be exposed to high levels of noise or variations in weather and temperature.
• Must be reliable, demonstrate a positive attitude, and uphold ethical behavior.
• Proficient computer skills are required (Microsoft Word, Excel)
• Experience: Prior service in Military Police, law enforcement, or as a certified corrections officer is required
• Firearms: Must have own firearm and a valid license to carry; an armed guard license is required in applicable states
• Training: Certified in arrest control, handcuff, and baton use
• Screening: Must pass random drug testing and a psychological evaluation (MMPI exam)
• Physical Fitness: Capable of performing physical duties such as patrolling, responding to incidents, and managing potentially intense confrontations
• Compliance: Understanding of and commitment to all local, state, and federal security and firearm regulations
• Schedule Flexibility: Ability to work various shifts, including nights, weekends, and holidays as needed

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects.