Patient Service Representative

We’re looking for a friendly, organized, and dependable Patient Services Representative (PSR) for 3-4 months to help keep things running smoothly at a busy dental clinic front desk. This role is all about creating a welcoming experience for patients while handling the day-to-day administrative details that keep the clinic on track.

What You’ll Do

• Greet patients with a warm welcome and help them through check-in and check-out
• Verify insurance, collect payments, scan documents, and provide receipts
• Schedule and confirm appointments for patients and community partners
• Send out and collect patient welcome packets
• Keep track of unscheduled and future appointments (like re-care visits)
• Help train and guide student workers at the front desk
• Build and maintain the daily patient schedule and share updates as needed
• Manage patient records, including transfers and intake forms
• Monitor eligibility for discounted fees (e.g., community partners, veterans)
• Keep the waiting area clean and comfortable
• Balance and close out payments at the end of the day
• Step in to support the Office Manager when needed
• Assist with collecting patient feedback and survey data

What We’re Looking For

• Strong people skills and a welcoming attitude
• Organized and detail-oriented, especially with scheduling and records
• Comfortable handling payments and basic administrative tasks
• Ability to multitask in a busy environment
• Willingness to support and guide student workers
• Experience with dental or medical office systems (like Dentrix) is a plus, but not required

Why This Role?

This is a great opportunity if you enjoy working with people, staying organized, and being part of a team that helps others. It’s a temporary, part-time role with a consistent schedule—ideal if you’re looking for flexibility while still making an impact.

Details

-Onsite in Portland

-$18-20/hr.

-Monday through Friday, flexible hours (4-5hrs/day)