Project Manager - Enterprise Delivery

About ProScore Technologies

ProScore Technologies is a leader in AI-powered workforce compliance solutions, specializing in helping organizations navigate the complexities of compliance under frameworks like the Inflation Reduction Act (IRA). Our platform streamlines compliance processes, offering innovative, end-to-end solutions that empower businesses across various industries.

We are seeking a highly skilled Project Manager to join our Enterprise Delivery Team and lead the successful deployment of our solutions for clients. This role requires exceptional communication skills, a client-focused mindset, and a proven track record in managing implementation projects.

Position Overview

The Implementations Project Manager will serve as the primary point of contact for clients during the implementation process, ensuring a smooth transition and successful deployment of ProScore’s solutions. This individual will collaborate with cross-functional teams to deliver projects on time, within scope, and to the highest quality standards.

Key Responsibilities

• Client Management:
• Serve as the primary point of contact for clients throughout the implementation lifecycle.
• Build and maintain strong client relationships, ensuring satisfaction and trust.
• Manage client expectations and address any concerns proactively.
• Project Planning & Execution:
• Develop detailed project plans, including timelines, milestones, and resource allocation.
• Oversee all phases of implementation, ensuring projects are delivered on time and within budget.
• Coordinate cross-functional teams, including Product, Engineering, and Customer Success, to ensure seamless execution.
• Communication:
• Facilitate regular status meetings with clients and internal teams, providing updates on progress, risks, and next steps.
• Document and communicate project requirements, scope changes, and deliverables clearly.
• Create and deliver project reports and presentations tailored to client and stakeholder needs.
• Problem-Solving & Risk Management:
• Identify potential risks and develop mitigation strategies to ensure project success.
• Resolve project issues promptly and effectively, escalating when necessary.
• Process Improvement:
• Evaluate implementation processes and recommend improvements to enhance efficiency and client satisfaction.
• Contribute to the development of best practices and implementation playbooks.
  
  

Qualifications & Experience

• Education:
• Bachelor’s degree in Business Administration, Project Management, Information Technology, or a related field.
• Experience:
• Minimum of 5 years of experience in project management, with a focus on SaaS implementations or technology solutions.
• Proven experience in managing multiple projects simultaneously in a client-facing capacity.
• Demonstrated success in delivering projects on time, within scope, and meeting client expectations.
• Skills:
• Exceptional verbal and written communication skills with the ability to articulate complex concepts clearly.
• Strong interpersonal skills and the ability to build positive relationships with clients and internal teams.
• Advanced organizational and time-management skills.
• Proficiency in project management tools (e.g., Jira, Asana, Monday.com) and CRM platforms.
• Knowledge of workforce compliance or related regulatory frameworks is a plus.
• Certifications (Preferred):
• PMP (Project Management Professional) or equivalent certification.
• Agile or Scrum certification is a plus.
  
  

What We Offer

• Opportunity to work with cutting-edge AI technologies in a dynamic and innovative environment.
• Career development and growth opportunities within a fast-growing company.
  
  

Join Us

If you are a detail-oriented professional with a passion for client success and a proven ability to manage complex implementations, we want to hear from you!

How to Apply:

Submit your resume and a cover letter detailing your experience and why you’re the ideal candidate for this role to careers@proscore.ai

ProScore Technologies is an Equal Opportunity Employer.