What are the responsibilities and job description for the Accounts Receivable Specialist position at Propio?
Description
PropioLanguage Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you.
Propio is looking for a detail-oriented Accounts Receivable Specialist to support the end-to-end order-to-cash process across multiple business units. This role is responsible for billing, cash application, account reconciliation, collections support, and customer account management, ensuring accuracy, timeliness, and compliance with company policies. The ideal candidate should demonstrate solid problem-solving abilities, be comfortable learning new tools, and possess strong Microsoft Excel skills
Key Responsibilites:
- Prepare, review, and deliver accurate client invoices across multiple billing models, including portal submissions and custom requirements.
- Process and reconcile customer payments (ACH, wire, check, credit card), ensuring proper documentation.
- Reconcile accounts and resolve discrepancies (unapplied cash, short/overpayments, variances); issue credits, refunds, and adjustments.
- Compile and validate billing data from multiple sources; maintain accurate records and audit trails.
- Support collections by tracking invoice status, responding to client inquiries, and assisting with payment resolution.
- Manage invoice submissions through client portals, resolving rejections and ensuring compliance.
- Maintain AR records, aging reports, and assist with reporting, audits, and analysis.
- Collaborate cross-functionally to resolve billing issues and improve processes.
- Contribute to process improvements and support ad hoc AR/accounting projects.
Requirements
- Minimum of 2 years of work experience in accounts receivable
- Strong attention to detail and accuracy with ability to meet deadlines
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency in Microsoft Excel and standard office applications
- Strong organizational, analytical, and problem-solving skills
- Effective written and verbal communication skills
- Ability to work both independently and collaboratively
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