What are the responsibilities and job description for the Property Management Operations Specialist position at Property Management Inc (PMI)?
Company Overview:
Headquartered in Lehi, Utah, Property Management Inc. (PMI) is the fastest growing property management franchise company in the United States offering four pillars of real estate property management in residential, association, commercial, & short-term.
PMI is franchisor; we sell PMI franchises to entrepreneurs who want to grow a successful business with the help of a trusted brand. We have 400 franchise locations operating in five countries and one US territory managing over 100,000 properties. PMI is consistently recognized by Entrepreneur magazine as exceptional in multiple categories.
We are seeking an experienced Residential Property Management Specialist. The ideal candidate will serve as the primary support contact for our franchisees operating in this management sphere.
We offer robust health insurance benefits with a generous employer contribution. Our office is located in the heart of Thanksgiving Point with spectacular views of the city and mountains from every working area of the building.
Location & Hours: This position is in-house at the Lehi, Utah headquarters located in the Thanksgiving Point area. Remote or hybrid is not an option.
We offer a unique and attractive employee benefit of a compressed workweek schedule allowing employees to work 4.5 days a week while receiving full pay. This schedule provides an extended weekend for a better work-life balance and increased productivity.
M-Thursday: 8:30 a.m. to 5:00 p.m. and Friday 8:30 a.m. to 12:30 p.m.
Ideal Candidate
- 3 years of experience as an active residential property manager or portfolio manager
- Ability to provide basic guidance on trust accounting best practices
- Comfort in navigating various software platforms, specifically property management software
- Experience working with remote team members
- An in-depth understanding of the cycle of property management agreements and leases
Essential Duties and Responsibilities
- Act as the first point of contact for franchisees who operate in the residential pillar
- Address common challenges and share best practices to enhance franchisee performance
- Communicate with franchise owners via various channels to offer guidance, answer questions, and provide ongoing support
- Conduct one-on-one and group training sessions to ensure franchise owners are proficient in all operational aspects
- Provide front-end support and training on our residential tech stack
- Assist franchisees in creating sales strategies for new leads
- Help franchise offices understand the operational aspects of residential management
- Contribute to other major initiatives as assigned
Qualifications
- CPM (Certified Property Manager) designation or equivalent experience
- An entrepreneurial mindset toward work and problem-solving
- Excellent communication skills, both written and verbal
- Basic understanding of trust accounting
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $55,000 - $65,000
