What are the responsibilities and job description for the New Center Franchise Business Consultant position at Propelled Brands?
About Propelled Brands Franchising, LLC
Propelled Brands® is the multi-brand platform company under which service industry franchise brands operate and grow. We are excited to propel brands forward. We know franchising, we love franchisees, and we have a supportive, motivating culture. Our current brands are FASTSIGNS®, My Salon Suite®, and Camp Bow Wow®.
What We Offer
At Propelled Brands, our total rewards package is a direct reflection of our commitment to attracting and retaining top talent. Our benefits are built on the foundation of our core values: Make it Happen, Expertise and Mastery, Positive Attitude, Growth Mindset, and being Considerate. As a member of our team, you will find a supportive environment with rewards designed to help you thrive.
The New Center Business Consultant is a high-impact role responsible for guiding new franchisees through the critical phases of pre-opening and initial operations. You will serve as a strategic advisor, ensuring brand compliance and providing the coaching necessary to accelerate profitability and sales growth.
How You Will Make a Difference
Work Environment & Physical Demands
Propelled Brands values diversity and inclusion because it brings richness and strength to our business. We envision diversity as encompassing an individual’s unique characteristics and experiences, including not only race, gender, ethnicity, age, religion, disability, national origin, and sexual orientation, but also personality, gender expression, military status, mental health, educational and career backgrounds, and other life experiences. We know that supporting and building diversity is the right thing to do for our employees, our franchisees, our franchisees’ teams, and our stakeholders.
Propelled Brands® is the multi-brand platform company under which service industry franchise brands operate and grow. We are excited to propel brands forward. We know franchising, we love franchisees, and we have a supportive, motivating culture. Our current brands are FASTSIGNS®, My Salon Suite®, and Camp Bow Wow®.
What We Offer
At Propelled Brands, our total rewards package is a direct reflection of our commitment to attracting and retaining top talent. Our benefits are built on the foundation of our core values: Make it Happen, Expertise and Mastery, Positive Attitude, Growth Mindset, and being Considerate. As a member of our team, you will find a supportive environment with rewards designed to help you thrive.
- Employer sponsored medical and dental plans
- Voluntary benefits such as vision, critical illness, accident, and pet insurance
- 100% Employer sponsored Short-Term Disability, Long-term Disability, and Basic Life Insurance
- Retirement Savings employer match up to 3% and 100% vested
- Generous paid time off policies
- Paid Parental Leave for mothers and fathers
The New Center Business Consultant is a high-impact role responsible for guiding new franchisees through the critical phases of pre-opening and initial operations. You will serve as a strategic advisor, ensuring brand compliance and providing the coaching necessary to accelerate profitability and sales growth.
How You Will Make a Difference
- Franchisee Onboarding: Establish long-term support relationships, guiding franchisees through pre-training activities, business plan development, and financial forecasting.
- Operations & Software Coaching: Train franchisees on center management software, product production (signs/graphics), and brand standards.
- Sales & Profitability: Conduct weekly accountability calls focused on sales planning, expense management, and cash flow analysis to reduce time to break-even.
- Performance Monitoring: Analyze monthly financial statements and identify "at-risk" centers within the first 120 days to implement turnaround strategies.
- Field Support: Conduct on-site startup and follow-up visits to refine staff sales skills and ensure operational excellence.
- Training & Collaboration: Teach training classes, contribute to company newsletters, and collaborate with Marketing and Sales Development teams to hit organizational goals.
- A strong candidate will have
- Experience: Previous experience in franchise support, training, or management; background in sign, print, or visual communications is highly preferred.
- Technical Skills: Proficiency in Google Workspace (G Suite) and social media platforms (LinkedIn/Facebook).
- Business Acumen: Strong ability to interpret financial statements, manage budgets, and think strategically.
- Communication: Excellent verbal and written skills with a proactive, customer-service-oriented approach.
- Travel: Ability to travel up to 75% (domestic and international).
- Credentials: Valid driver’s license and a U.S. Passport.
Work Environment & Physical Demands
- Settings: Shifts between a professional/home office and a light production environment (involving printers and laminators).
- Physical: Requires the ability to stand, walk, and handle materials frequently during center visits.
- Schedule: Full-time (Monday–Friday) with occasional evenings or weekends as required.
Propelled Brands values diversity and inclusion because it brings richness and strength to our business. We envision diversity as encompassing an individual’s unique characteristics and experiences, including not only race, gender, ethnicity, age, religion, disability, national origin, and sexual orientation, but also personality, gender expression, military status, mental health, educational and career backgrounds, and other life experiences. We know that supporting and building diversity is the right thing to do for our employees, our franchisees, our franchisees’ teams, and our stakeholders.