Client Services Representative (Full Time - 1st Shift) White Plains, NY

Job Functions, Duties, Responsibilities and Position Qualifications: We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! LOCATION: White Plains, NY DAYS: Tuesday-Saturday HOURS: 7am-3:30pm FULL TIME: Benefits Eligible Pay Range: $20-25/hr Position Summary: The Client Services position will serve as a point of contact between the laboratory and our clients. The individual will typically respond to client representative’s calls, coordinate specimen pickups and/or re-route calls to its corresponding department. The individual will work under the general supervision of the department supervisor and lab manager. **This position will have 50% lab responsibilities** In this role, you will: Act as the point of contact between the laboratory and clients Assist in all administrative functions of the laboratory Undertake the tasks of receiving calls, routing correspondence, and scheduling specimen pickup with FedEx or private couriers Handle client and laboratory requests and queries appropriately Accession daily samples Forward all samples to their respective departments and send-out facilities. Develop and carry out an efficient filing system Assist with coverage of other administrative tasks Maintain a positive, achievement-oriented attitude and influence others to do the same Other duties as directed by the supervisor and/or department’s manager All you need is: 2 years of experience working in client services Full comprehension of office management systems and procedures Excellent organizational and time-management skills Outstanding oral and written communication competencies Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude are essential Discretion and confidentiality Language Ability: English, demonstrate professional verbal and written communication skill Math Ability: Basic math skills. Computer Skills: Microsoft Office 2010/2013/2016, Office 365 Scheduled Weekly Hours: 40 Work Shift: Job Category: Laboratory Operations Company: ProPath Services, LLC Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. About Sonic Healthcare USA Sonic Healthcare USA is a subsidiary of Sonic Healthcare Limited, one of the world's largest medical diagnostic companies, providing laboratory services to medical practitioners, hospitals and community health services, with operations in eight countries, on three continents and providing care to over 100 million patients each year. Sonic Healthcare USA is a leading provider of state-of-the-art laboratory services and pathology practices throughout the USA with eight operating divisions and nearly eight thousand US- based employees, 330 Pathologists and serving over 30 million patients per year. Sonic Healthcare USA operates under a federated business model that emphasizes medical leadership and community-based testing services to provide outstanding quality and service to the doctors and patients that they serve. For more information, visit the Sonic Healthcare website at www.sonichealthcareusa.com.

Salary : $20 - $25