Agency Manager

• Employment Status: Full-Time


• Hourly Base Pay Performance Bonuses


• Agency Hours of Operation: Shift and hours will vary depending on location


• An Agency Manager guides and maintains oversight of a team tasked to win, maintain, and expand relationships with assigned channel partners. Assigned to channel partners based on geography, channel, or market, the Agency Manager shares in the responsibility for achieving sales, profitability, and partner recruitment objectives.  

• Represents the entire range of company products and services to assigned partners though may focus on a specific solution or product set if focused on a partner vertical market. 


• Sells through partner organizations to end users in coordination with partner sales resources. 


• Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.


• Recruiting, training, coaching and developing sales team


• Ensure that the Pronto service model is practiced on a daily basis


• Ensure Grassroots Marketing is executed on a daily basis.


• Developing new business and maximizing growth with existing business partners


• Ensuring that agencies are open during operating hours


• Managers and agents/brokers are to make daily or nightly deposits.

Further accountabilities include: 

• Driving daily sales


• Responsible for setting monthly and quarterly goals with support from District Manager or supervisor


• Attend sales training as needed, including off-site kickoffs and roundtables


• Coordinating sales agent/ broker activities i.e. meetings, training initiatives, grassroots etc., 


• Creating agency campaigns for customer appreciation events and revenue generation


• Attend and coordinate agent/ broker attendance at local events to generate leads


• Ensure that all payments and renewal calls are being properly done following the Pronto model


• Ensure cold calls are being done on all leads generated from events


• Ensure that all claim inquiries are directed to the MGA/ GA claims department


• Analyzing monthly financial statements 


• Responsible for developing sales reports as needed

• Required: High School diploma or equivalent; Minimum 2 years channel sales experience in a business-to-business sales environment. Employment is contingent upon getting the P&C license within a 60-day period. Computer Proficiency. 


• Preferred: Excellent bilingual communications skills in English and Spanish. 


• Behaviors: Ability to execute high level sales volume and fee generation. Demonstrates strong motivation and team building skills. Ability to teach and coach others to exceed sales goals by mastering sales processes. Effectively presents information and responds to questions from groups of managers, clients, customers, and the general public.