What are the responsibilities and job description for the Technician / IT Support Technician position at Pronto Fulfillment LLC?
Pronto Manufacturing & Fulfillment is looking for a full-time IT Support Technician to join our team. This is a hands-on role supporting hardware, networks, and users across our facility — not just ticket-based support.
Responsibilities
Provide support for Windows systems and Microsoft 365
Troubleshoot desktops, laptops, printers, labeling machines, and other devices
Set up and maintain workstations, user accounts, and access
Assist with network setup and troubleshooting (LAN, routers, switches)
Perform basic network cabling and device connections
Support warehouse and production equipment (tablets, scanners, terminals, weighing systems)
Install and maintain security systems (CCTV, access control)
Help users with technical issues and basic training
Assist with installations, upgrades, and general IT support tasks
Requirements / Skills
2 years of IT support or similar experience
Knowledge of Windows and Microsoft 365
Basic understanding of networking
Hands-on with hardware and installations
Ability to troubleshoot independently
Basic English
Working hours & Benefits
Monday – Friday, 8:00 AM – 4:30 PM
Paid vacation and holidays
Health insurance
401(k) after 1 year
About Pronto Manufacturing & Fulfillment
Pronto Manufacturing & Fulfillment is a growing manufacturer of dietary supplements, focused on reliable operations and strong internal systems.
Start Date: ASAP
To Apply
If you enjoy working hands-on with equipment and solving real technical problems on-site, apply today.