Billing Specialist / Accounting Support

About Us:

Founded in 2003, Promise Total Services, Inc is a leading Texas-based janitorial service provider serving clients across Dallas, Fort Worth, and Houston. Guided by our PROMISE values—Proactive, Responsive, Observant, Meticulous, Innovative, Sensible, and Ethical—we deliver more than we promise through exceptional service, strong relationships, and operational excellence. Join our team and be part of a growing company where your attention to detail and commitment truly make a difference! 

About Jobs:

We are seeking an organized and analytical Billing Specialist or Accounting Support role provides daily assistance to the Accounting Department. This position involves billing, AR processing, handling internal system requests and supporting general accounting functions. The role also provides backup support for team members during vacations or sick leave and performs various routine accounting and administrative tasks.

Location: In-person

Job Type: Full-time (8-hour shift, Monday to Friday)

Compensation:

$20.00 - $24.00 / hr depending on experience

Key Responsibilities:

• Prepare and process customer invoices and billing statements
• Enter, verify and record accounts receivable transactions
• Monitor outstanding balances and send reminders or follow up communications
• Communicate with customers to resolve routine billing issues
• Prepare bank deposits and assist with cash application
• Perform basic check collection and other simple accounting tasks
• Maintain organized digital records for billing, deposits and customer accounts
• Process work orders submitted through the company’s internal system
• Review and complete quote requests from internal teams or customers
• Handle invoice requests and ensure accurate processing
• Respond to accounting related requests or inquiries received through the internal platform
• Coordinate with operations and admin teams to complete internal requests
• Provide backup support for AP, AR or other accounting functions when team members are on vacation or sick leave
• Assist with document filing, scanning, vendor packets, data entry and other administrative tasks
• Generate simple internal reports related to billing, AR or request activity
• Support the Accounting team with ad hoc projects and assignments

Qualifications:

• Prior billing, AR or accounting support experience preferred but not required
• Basic Excel skills, proficiency
• QuickBooks experience preferred
• Good communication skills
• Detail oriented, organized and dependable
• Comfortable performing routine work as well as ad hoc assignments

Benefits:

• Paid vacation, holidays & sick days off,
• Bonus opportunity
• Health, dental, and vision insurance
• Gym Allowance and Gas allowance available
• 401(k) with company match
• Career development and advancement opportunities
• Opportunities for career and language learning support