Receptionist Assisted Living Facility

Summary:The Concierge is often the initial contact and first impression of the community. They are responsible for greeting visitors, handling both external and internal calls from the residents, taking and passing on important messages and monitoring the entrance area for resident safety and cleanliness. The Assistant Responsibilities is also responsible for administrative duties and tasks that support the entire community; director of community relations in the marketing and sales efforts within the community, administrative duties that support the executive director, wellness director, business manager, maintenance director, and dining service director in assisting the community to run smoothly and efficiently.QualificationsAbility to effectively read, write and communicate in English.Ability to work flexible hours as needed Ability to multi-taskOutgoing with excellent customer service skillsExperience handling telephonesAbility to work with management staffAbility to relate to residents and familiesAbility to relate to vendorsComputer literateGood organizational skills Areas of Responsibility Front DeskAdministrative DutiesSales and MarketingBookkeeping Front Desk Maintain professional atmosphereMaintain confidentiality, protect resident rights and dignityManage entrance bell systemAnswer phone with a smile and “can do” attitude within three ringsManage resident call bell systemResponsible for maintaining cleanliness and appearance of front entranceStocking Sweet ShopCoordinating the incoming and outgoing faxes for all departmentsMonitoring and receiving visitors and resident logsOrdering of community supplies, office supplies including fax and copier machineMaintaining Emergency and Disaster Book Administrative DutiesAssist administrator with clerical needsSorting mail for management and residentsMaintain diet sheets and rosterMaintain all inter home correspondence books, maintenance and emergency contact booksManage daily census, resident rosters and distributionType and post daily menus via Opti signsMaintain the Daily Activity Board via Opti signsComputer entry – create and maintain administrative formsAssist with admission process which may include but not limited to taking initial photos, typing emergency forms and entering personal data information sheetsOverseeing hiring process and managing chart: completion of initial application, reference checks and of all required documentation and medical forms.Maintain records of employee orientation, personal files and ongoing in-service training and annual health and PPD assessments. Coordinates and manages front desk coverage. Sales and MarketingCompletes preliminary discovery form and gives the information to the sales and marketing

Salary : $17 - $18