Clinical Talent Experience Supervisor (2025-3171)

COMPANY PROFILE

Prolink is a premier workforce solutions organization, fulfilling comprehensive staffing, technology, culture, data, and talent experience needs throughout the United States. As a people-centric and results-driven business, we strive to provide a world-class experience to every member of the Prolink Family — our clients, external talent, and internal team. We are committed to intentional connectivity and an energy-positive culture to ensure every member of the Prolink Family has the opportunity to succeed personally, professionally, and financially today and tomorrow.

JOB SUMMARY

The Clinical Talent Experience Supervisor position is within Prolink’s Workforce Solutions department and partners with key stakeholders to serve as an onsite liaison and resource for clinical external talent on assignment.

You will be required to conduct new hire orientation and rounds for traveling healthcare workers onsite at Buffalo General Hospital- 100 High St. Buffalo, NY 14203.

RESPONSIBILITIES

● Create a direct connection between the Prolink team and clinical external talent on designated client site to

influence clinical competence, growth, rewards and recognition, and overall world class experiences

● Serve as a resource throughout the organization and with client to advance and improve the practice

environment supporting clinical excellence

● Support development of recruitment, engagement, performance management, and retention programs,

including the expansion and enhancement of existing loyalty program

● Act as a liaison between Prolink and the house supervisor

● Proactively make leader rounds with all stakeholders at client site

● Establish relationships with clinical external talent to promote evidence-based practices, assess available

resources, and develop programs to enact optimal solutions

● Support clinical orientation, includes teaching content gaps

● Understand facility policies and procedures, including safety and quality standards, to evaluate, measure

and ensure adherence and enforcement to facility-specific metrics

● Utilize appropriate sources of data and technology to make decisions and proactively mitigate risk

● Collect and analyze talent retention data to drive action planning and achievement of desired outcomes

● Support Quarterly Business Reviews with Sales team for dedicated group of clients

● Perform other related duties as assigned

REQUIREMENTS

● Able to work day and night shifts as needed

● Must be on site (100%) based on client needs in home state

● Bachelor degree in a related discipline or equivalent work experience

● 4 years of experience in nursing

● 2 years of experience as a charge nurse

● RN in designated client state

● Knowledge of healthcare industry, strategy, and operations

● Excellent communication, relationship building, systems thinking, and problem-solving skills

● Able to work independently and to collaborate with subject matter experts

● Able to balance multiple priorities, meet tight deadlines, and take accountability for deliverables ● Proficient in electronic health record systems and Microsoft 365

● Able to be flexible and adaptable to meet tight deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment

● Able to use a variety of business or technical programs to complete tasks

● High level of integrity, motivation, accountability, perseverance, and alignment with Prolink’s values

PREFERENCES

Candidates with additional and relevant experience, education, licensing, or certification beyond the role’s requirements and/or specific to the nature of Prolink’s business will be given additional consideration in the candidate selection process. If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by federal, state, or local law.