Business Development & Account Manager – DFW

Business Development & Account Manager – DFW

Company: ProLink Solutions

Position Location: Lubbock, Texas

Service Territory: Lubbock and the Dallas–Fort Worth area

Employment Type: Full-Time

Travel Requirement: Regular travel to the DFW area

About ProLink Solutions

ProLink Solutions is a rapidly growing facilities maintenance and commercial services company serving clients throughout Texas. We provide a wide range of services including landscaping, irrigation, commercial pressure washing, vent hood cleaning, facility repairs, construction services, and recurring property maintenance programs.

Our goal is to become the premier facility maintenance partner for commercial property owners, management companies, retail chains, restaurants, healthcare facilities, and industrial clients across Texas.

Position Overview

ProLink Solutions is seeking a motivated and results-driven Business Development & Account Manager – DFW to support the continued growth of our commercial facility-maintenance operations.

This position is based in Lubbock and combines business development, account management, and project coordination. The successful candidate will generate new sales opportunities in both Lubbock and the DFW area, manage our existing DFW customer portfolio, and sell and oversee one-time service projects.

The ideal candidate will be comfortable developing customer relationships, inspecting commercial properties, preparing service recommendations, coordinating field operations, and managing projects from initial opportunity through completion.

Primary Responsibilities

Business Development and Sales

* Generate new commercial service opportunities throughout Lubbock and the DFW area.

* Build relationships with property managers, facility managers, restaurant groups, retail operators, and other commercial decision-makers.

* Identify prospective customers through networking, referrals, market research, cold outreach, and in-person property visits.

* Schedule and conduct meetings, property walks, and service presentations with potential customers.

* Evaluate customer needs and recommend appropriate recurring or one-time services.

* Assist with preparing estimates, proposals, pricing, and service agreements.

* Follow up consistently on leads, estimates, and outstanding proposals.

* Maintain an organized sales pipeline and provide regular updates to company leadership.

* Identify opportunities to expand the number of services provided to existing customers.

* Work toward established sales, revenue-growth, and customer-retention goals.

DFW Account Management

* Serve as the primary point of contact for assigned customers and properties in the DFW market.

* Develop strong, long-term relationships with customers and property-level contacts.

* Oversee recurring services and confirm work is completed according to schedule, scope, and quality expectations.

* Conduct regular property visits and quality-control inspections.

* Review service photos, work documentation, customer requirements, and completion reports.

* Communicate service updates, concerns, and recommended improvements to customers.

* Coordinate schedules and service expectations with field technicians, subcontractors, vendors, and internal operations personnel.

* Respond promptly to customer concerns and ensure issues are documented and resolved professionally.

* Maintain accurate account notes, follow-up items, and service records within company systems.

* Support customer retention by providing consistent communication and dependable follow-through.

One-Time Project Sales and Management

* Identify repair, enhancement, improvement, and project-based opportunities at existing and prospective customer properties.

* Conduct site walks to document project conditions, measurements, photos, and customer expectations.

* Coordinate the preparation and submission of project estimates for customer approval.

* Clearly communicate project scope, pricing, schedule, and expectations to customers and field personnel.

* Coordinate approved projects with subcontractors, vendors, and internal operations staff.

* Monitor project scheduling, progress, documentation, expenses, and completion.

* Confirm completed work meets the approved scope and ProLink’s quality standards.

* Maintain regular communication with customers throughout each project.

* Address project changes or additional work through the appropriate approval and change-order process.

* Ensure final photos, completion records, and billing information are properly documented.

Services Represented

This position may sell and manage recurring or one-time services including:

* Commercial landscaping and irrigation

* Pressure washing and exterior cleaning

* Commercial vent hood cleaning

* Interior and exterior repairs

* Painting and remodeling

* Concrete, fencing, roofing, and drainage work

* Parking lot and building maintenance

* Facility improvements and other commercial projects

Qualifications

* Previous experience in business development, outside sales, account management, project management, facilities maintenance, construction, or a related field is preferred.

* Strong sales, customer-service, and relationship-building abilities.

* Professional written and verbal communication skills.

* Ability to manage multiple customers, projects, deadlines, and priorities.

* Strong organization, attention to detail, and follow-through.

* Ability to evaluate property conditions and communicate service recommendations.

* Comfortable working independently and coordinating with customers, field teams, and subcontractors.

* Basic proficiency with email, spreadsheets, CRM platforms, scheduling systems, and mobile applications.

* Valid driver’s license and an acceptable driving record.

* Willingness and ability to travel regularly between Lubbock and the DFW area.

Ideal Candidate

The ideal candidate is proactive, dependable, organized, and comfortable balancing sales with operational responsibilities. This person should be equally capable of developing a new customer relationship, inspecting a property, resolving an account concern, presenting a proposal, and managing an approved project through completion.

Success in this position will be measured by customer satisfaction, account retention, quality of service, growth within existing accounts, new customers acquired, and profitable one-time projects completed.

What ProLink Solutions Offers

* Competitive base compensation

* Sales commission or performance-based incentive opportunities

* Reimbursement or company arrangements for approved business travel

* Opportunities for advancement as the Lubbock and DFW markets grow

* Support from ProLink’s operations and leadership teams

* A position with direct influence on customer relationships and company growth

ProLink Solutions is an equal opportunity employer. Employment decisions are based on qualifications, performance, and business needs without regard to any status protected by applicable law.

Apply today and help us build the future of ProLink Solutions.

Pay: From $60,000.00 per year

Benefits:

• Health insurance
• Paid time off

Work Location: In person

Salary : $60,000