What are the responsibilities and job description for the Triage Software Engineer position at Prolim global corporation?
Triage Software Engineer
Plano, Texas (onsite)
Description
The Triage Software Engineer will primarily be responsible for initial analysis and triage of defects before they are assigned to individual development teams for root cause and fix.
Responsibilities:
Perform high level defect analysis to filter out environmental/ setup issues, IVI vs server-side issues and move the defects to correct queue (HU, Server, Tier1, Tier2 etc.) at the earliest
Continuously monitor the defect dashboard, drive defect triage calls and work closely with PO, Eval & Development team members to clarify defects and track them to closure
Create dashboards and reports for management and other stakeholders
Provide summarization of key points and work with others to cut through ambiguity and bring issues to resolution
Requirements
Great problem-solving skills, analytical, tools & development experience, and ability to evaluate and identify issues at a code level
History of working with cross-functional teams to ensure successful product
Must be a self-starter with excellent communication skills, attention to detail and a knack for solving problems creatively
Able to work under pressure
Experienced in Automotive Infotainment domain with exposure to embedded software development in C/C / Linux
Knowledge of how to use JIRA, Confluence and Logs Analysis Tools
High Level System Architecture Knowledge - SW Design, Sequence diagrams, APIs, HTTP error codes
Conversant with Linux commands, utilities and basic Python scripting
Experience in Agile and Scrum methodologies
Ability to respond promptly, confidently, and effectively to unforeseen situations, such as unexpected questions, obstacles, or opportunities
Added Bonus:
Experience in designing, developing, and debugging software in a real-time embedded environment
Knowledge of how to read DLT logs, DLT-Viewer and how to apply filters in DLT logs
Job Type: Contract
Pay: $ $65.00 per hour
Work Location: In person
Salary : $65