Residential Garage Door Technician

Job Description:

ProLift Garage Doors of Charleston seeks an experienced Residential Garage Door Technician to perform service and repairs for the greater Charleston area. If you have 2 years of prior experience working as a garage repair technician (residential or commercial) or have experience from a comparable position, please apply.

Benefits/Perks

• Unlimited Earning Potential: Performance-based commissions and bonuses
• Time Off: Paid holidays and accruable vacation
• Flexible work schedule: Can accommodate midweek appointments
• Paid Onboarding Period: Engage in a comprehensive hands-on training experience tailored to familiarize you with our pricing strategies and operational procedures.
• Company Truck and Gas Card: Each technician drives a branded, fully stocked company vehicle for commuting and job duties
• Specialized Tools: SureWinder, Nail Gun, Angle Cutter, etc are supplied to make your job safer and easier
• Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
• Small Business: Local business with direct owner collaboration
• Mentorship Opportunities: Ongoing training and career development
• Certification Opportunity: Become a IDEA certified Residential Technician by attending an offsite course (12 months employment required to avoid cost repayment requirement)

Position Overview

As a garage door technician at ProLift, you will travel in the greater Charleston area in a company work truck to the customer’s home to diagnose their garage door issues. You will then build and present a quote to repair their door during that appointment or share a quote to replace their garage door as needed. Many repairs will be completed during the same appointment, but some larger jobs that require equipment to be ordered may be scheduled for a later date and may be performed by other team members.

Responsibilities

• Repair various types of garage doors and openers
• Choose the best solutions for each application as it pertains to safety, functionality, and performance
• The Garage Door Technician will also troubleshoot, repair, and perform periodic maintenance on new and existing equipment
• Manage the truck including maintenance, inventory, tools, cleanliness
• Manage schedule, client communications, and estimate follow-ups
• Utilize Service Titan software to share estimates, invoice customers, take payments, upload photos
• Be available to work one Saturday per month as the on call technician for emergency repair requests
• Follow the established processes to maximize efficiency and recalls
• Maintain a strong attention to detail ensuring clients receive the highest quality repairs and experience
• Follow all conduct and attendance guidelines set in the employee handbook

Qualifications

• 2 years of experience repairing or installing residential garage doors and motors is required
• Mechanical aptitude – knowledge and skill in using various hand and power tools
• Sales and customer service experience is highly preferred
• We welcome candidates who are natural team players and have an openness to receiving and giving feedback

Company Information

ProLift Garage Doors of Charleston has the experience and expertise necessary to meet all garage door installation and service needs, whether for residential or commercial purposes. We expect our team to deliver an unmatched client experience, along with professional-grade repairs and installations. This means we work hard for our clients and each other, and our quality differentiates us from our competition. ProLift believes in recognizing our hardworking technicians, whether through verbal shoutouts, company events, or additional perks. We know great team members are vital to delivering industry-leading garage door services and excellent customer experiences, so we consistently look for ways to support the long-term success of our employees.

*All ProLift Garage Doors locations are independently owned and operated. All positions identified here are positions offered by individual ProLift Garage Doors franchisees who will interview, hire, pay, manage, etc. the person who is hired for that respective position at each specific location. All ProLift Garage Doors employment opportunities potentially identified through this page are offered.

Pay: $60,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Company truck
• Dental insurance
• Fuel card
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Vision insurance

Application Question(s):

• How long have you been employed at a garage door company?
• Do you have a clean driving record and are you willing to complete a background check of felony convictions?

Experience:

• garage door install and repair: 3 years (Required)

Ability to Commute:

• North Charleston, SC 29418 (Required)

Work Location: In person

Salary : $60,000 - $90,000