What are the responsibilities and job description for the ServiceNow Developer position at ProKatchers LLC?
Job Title: ServiceNow Developer
Location: Ashburn, VA (Hybrid)
Duration: Permanent – Full Time
Job Description:
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related discipline.
- 5 years of ServiceNow development experience.
- Proven ability to design, configure, and implement complex ServiceNow modules, workflows, and business rules.
- Understanding of ServiceNow platform architecture, scripting, and integration methods (APIs, web services, MID servers).
- Hands-on experience with JavaScript.
- Proven experience delivering projects using Agile methodologies.
- Develop and configure scoped application, ITSM, and/or CRM ServiceNow modules to meet mission requirements.
- Build workflows, dashboards, and integrations with ServiceNow.
- Write clean, maintainable JavaScript using the Glide API (Business Rules, Script Includes, Client Scripts, Scheduled Jobs).
- Develop access controls for ServiceNow applications.
- Design, create and extend data tables.
- Define database views and Glide Record queries.
- Build Rest APIs to support data transfer to external systems (i.e., SharePoint, Power BI).
- Share and apply Best Practices.
- Participate in user story grooming and refinement; estimate and deliver within Scrum sprints.
- Troubleshoot incidents/problems, perform defect resolution, and execute performance tuning.
NICE TO HAVES
- CAD (Certified Application Developer – ServiceNow) certification.