Front Desk and Basic Needs Coordinator

Job description

Project Weber/RENEW

Pawtucket Drop Center Front Desk and Basic Needs Coordinator

Hours: Full time, 40 hours per week

Schedule: 9am-5pm, occasional nights and weekends
Salary: $23-$25/hour depending on experience

About the Organization

Through peer-based outreach, Project Weber/RENEW provides harm reduction services, builds relationships with the people we serve, and fights for systemic change. We empower people who engage in drug use and/or sex work to make healthier and safer choices within their own lives. We believe that all people deserve a loving space free from judgment and that everyone has the power to change.

We are ecstatic to begin hiring to open the first state regulated overdose prevention  center (OPC) in the country. The OPC will provide a safe, clean space in which someone can use pre-obtained substances. OPCs have been proven to reduce overdoses , prevent the spread of infectious disease and save lives. With trained medical and peer staff on hand to provide safe supplies, monitoring, and a space in which to feel comfortable, clients are much more likely to engage in other support services. 

Commitment to Inclusive Hiring

Project Weber/RENEW believes that a broad range of ideas, lived experiences, and backgrounds enriches our workplace, contributes to compassionate and innovative thinking, and attracts talented people focused on client-centered care. We are eager to welcome team members who share this belief as we strive to create an environment that reflects the rich diversity and strength of our communities. We strongly encourage candidates who have experiences in the work we do in the world or from other historically marginalized communities to apply to join the Project Weber/Renew team.

Position Summary:

We are currently looking for a staff member to manage our front desk and basic needs distribution at our Pawtucket Drop in Center. They will serve as the face of our organization to clients coming in for all Project Weber/RENEW services and work hand in hand with our on-site director and manager to ensure coordination of organizational supplies.

Job Summary

General Duties:

• Be the primary point of contact with people seeking harm reduction, basic needs and supplies at the drop in center.

• Maintain a consistent, client-facing presence at the office.

• Support inventory, office organization, and other office-based duties. Help track inventory and deliveries. 

• Support individuals experiencing substance use disorder, homelessness and other life experiences through such activities as providing harm reduction and basic needs supplies.

• Maintain and enter records, reports, intake forms, and data collection necessary for program functioning and evaluation.

• Participate in weekly staff meetings and other meetings as needed.

• Track organizational technology.

• Doing ongoing technology security updates and ensuring computers are up to date with security softwares.

• Perform other related duties as assigned.

Skills:

• LGBTQ people, BIPOC, and people in recovery are strongly encouraged to apply. Connections to and knowledge of the LGBTQ community strongly encouraged.

• Bilingual (Spanish/English) required

• Accept responsibility for professional competency as appropriate to his or her or their discipline. Works within the policies, procedures and practices approved by Project Weber/RENEW.

• Knowledge of community resources and services, social and environmental determinants of health, health promotion, disease prevention, curative, rehabilitative and support services.

• Good interpersonal and communication skills. 

• Ability to remain calm in a high intensity environment

• Demonstrates cultural sensitivity and perspective, respect for clients’ independence, individualized client focused care, and flexibility.

• Some computer skills

• Organized and able to create organizational systems 

Job Type: Full-time

Salary: $23.00 - $25.00 per hour

Benefits:

• Dental insurance

• Vision insurance

• Life Insurance

• Health insurance

• Retirement

• Paid time off

Schedule:

• Monday to Friday

• Weekends as needed

Application Question(s):

• Please describe your experience working with people who use drugs/are in recovery from substance use, and/or engage in sex work. Please describe your understanding of harm reduction.

Work Location: In person