Drop-in Center Manager

Project Weber/Renew Job Description

Providence Drop-in Center Manager

Hours: Full time, 40 hours per week

Schedule: 9am-5pm in Providence, occasional nights and weekends
Salary: $28-33/hr

About the Organization

Through peer-based outreach, Project Weber/RENEW provides harm reduction services, builds relationships with the people we serve, and fights for systemic change. We empower people who engage in drug use and/or sex work to make healthier and safer choices within their own lives. We believe that all people deserve a loving space free from judgment and that everyone has the power to change.

PWR operates the first state regulated overdose prevention center (OPC) in the country. The OPC provides a safe, clean space in which someone can use pre-obtained substances. OPCs have been proven to reduce overdoses, prevent the spread of infectious disease and save lives. With trained medical and peer staff on hand to provide safe supplies, monitoring, and a space in which to feel comfortable, clients are much more likely to engage in other support services. 

Commitment to Inclusive Hiring

Project Weber/RENEW believes that a broad range of ideas, lived experiences, and backgrounds enriches our workplace, contributes to compassionate and innovative thinking, and attracts talented people focused on client-centered care. We are eager to welcome team members who share this belief as we strive to create an environment that reflects the rich diversity and strength of our communities. We strongly encourage candidates who have experiences in the work we do in the world or from other historically marginalized communities to apply to join the Project Weber/RENEW team.

Job Summary

The Drop-in Center Manager is responsible for managing our Providence drop in center  including managing staff, schedules and making sure our harm reduction mission and values are upheld. The drop-in center is a dynamic setting that serves roughly 50 individuals a day who are there to access basic needs, showers, laundry, and harm reduction services. 

This position reports to the Director of Providence Programs of Project Weber/Renew and coordinates with all directors and managers. Must communicate well with a diverse range of clients and community members and works both independently and collaboratively within a small, close-knit team in a highly demanding service-led environment.

Responsibilities: 

• Work with the Director of Providence Programs to ensure the safe and effective operation of the drop-in center, uphold policies, standards and protocols and ensure they are up-to-date and relevant

• Supervise drop-in staff members, coordinate scheduling, support team meetings, coordinate internal communication and decision making among team members

• Help to coordinate staff training, orientation, and on-going professional development.

• Submit data and paperwork in a timely manner

• Closely monitor supplies and equipment; work with operations staff to complete ordering and restocking processes efficiently to support safe and effective program operation

• Connect individuals to appropriate case management services and warmly hand them off to the appropriate staff person.

• Deliver non-judgmental health education.

• Contribute to monthly and quarterly funder reports as assigned by supervisors.

• Perform related job duties and responsibilities as required and directed.

• Creating a safe and judgment-free space for our clients.

• De-escalate conflict with or among participants, according to established protocols.

• The position may require the performance of other essential and non-essential job duties in addition to those listed above which will be determined at management’s discretion.

Qualifications:

• Minimum two years working in a harm reduction environment.

• Experience working in community health with marginalized populations preferred. Including HIV positive individuals, people who use drugs, unstably housed individuals, sex workers or formerly incarcerated individuals.

• Maintains respect and compassion for all clients being served, regardless of their active drug use or treatment compliance.

• Commitment to harm reduction and social justice as it pertains to individuals who use drugs or engage in sex work in a multi-cultural, multi-racial environment, in a non-judgmental way.

• Spanish language skills are highly preferred.

• Lived experience, current or former people who use drugs strongly encouraged to apply.

Physical Requirements

• Able to operate standard office technology, equipment and utilize office supplies

• Prolonged periods of sitting at a desk and working on a computer.

• Must be able to lift up to 15 pounds at times

Job Type: Full-time

Benefits:

• Dental insurance

• Vision insurance

• Life Insurance

• Health insurance

• Retirement

• Paid time off

Schedule:

• Monday to Friday, 9-5pm

• Weekends as needed

Application Question(s):

• Please describe your experience working with people who use drugs/are in recovery from substance use, and/or engage in sex work. Please describe your understanding of harm reduction.

Work Location: In person