What are the responsibilities and job description for the Medical Services Unit Navigator position at Project Turnabout?
Position Summary
Project Turnabout is seeking a highly organized and compassionate Medical Services Unit Navigator to support our Central Medical team and assist patients throughout their treatment journey. This position serves as a key point of contact for patients, coordinates medical appointments and schedules, manages documentation, and provides administrative support to ensure high-quality patient care.
Key Responsibilities
- Welcome and orient new patients to the treatment program, expectations, and available resources.
- Maintain accurate patient documentation and medical records.
- Obtain and manage releases of information and patient paperwork.
- Schedule medical appointments, physicals, and mental health services.
- Coordinate patient transportation and daily schedules.
- Answer and route incoming phone calls.
- Prepare charts and admission materials for incoming patients.
- Administer admission assessments and testing.
- Utilize Procentive electronic health record system.
- Assist with copying, faxing, filing, and other administrative duties.
- Provide patients with AA/NA and alumni support information.
Qualifications
- Associate's degree in Human Services or a related field or equivalent experience in addiction treatment or behavioral health.
- Strong communication, organizational, and computer skills.
- Ability to learn and utilize electronic health record systems (Sunwave preferred ).
- Basic knowledge of substance use disorder treatment.
- Ability to work independently while collaborating with a multidisciplinary team.
- Must successfully pass a Minnesota DHS background study.
- CPR and First Aid certification required (or ability to obtain).
Physical Requirements
- Ability to work at a computer for extended periods.
- Occasionally lift up to 35 pounds.
- Frequent walking throughout the facility.
- Ability to perform light bending, reaching, and stooping.
- Reasonable accommodations may be made for qualified individuals with disabilities.
Why Join Project Turnabout?
At Project Turnabout, you'll be part of a team dedicated to helping individuals and families recover from substance use disorders. We value compassion, teamwork, and professional growth while making a meaningful difference in the lives of those we serve.
Benefits include:
- 401(k) with employer match
- Health, Dental & Vision Insurance
- Life Insurance
- Paid Time Off
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Tuition Reimbursement
- Professional Development Assistance
- Parental Leave
Project Turnabout is an Equal Opportunity Employer. Duties and responsibilities may be modified as organizational needs change.
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Relocation assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $20 - $25