Assistant Program Director

SUMMARY:
Responsible for the direct oversight and daily activities of the Outreach and Housing Placement case
management staff on the team. Ensure that quality and quantity of casework by the Outreach staff is
incompliance with documentation standards established by agency and funding source.

RESPONSIBILITIES:
1. Supervise the work of all Outreach case management staff.
2. Conduct clinical supervision with all case managers.
3. Engage homeless individuals, conduct street assessments, and provide appropriate services to the
individuals as needed.
4. Responsible for the achievement of level of services appropriate to the Outreach contract in
conjunction with Program Director.
5. Responsible for the compliance, tracking and trending of incident reporting procedures.
6. Responsible for overall charting quality, with emphasis on the timely implementation of
individualized service plans and their follow-up.
7. Serve as liaison to the general, treatment, and agency communities as directed by the Director.
8. Responsible for ongoing training and professional development of case managers.
9. Monitor and track weekly placement report and review and sign off on progress notes
10. Maintain program caseload data and assign clients to case managers
11. Assist with DHS Monthly report and Agency dashboard
12. Assist with all Housing Packets HRA2010E, LINC , MRT, VASH and general population
13. Audit active /closed charts and assist with ensuring updates and corrections are made.
14. Compare Master stabilization list with the CARES stabilization bed list.
15. Manage canvassing schedule and 311 calls.

KNOWLEDGE:
The position of Assistant Program Director requires a Master’s degree, preferably LMSW or LCSW.
Experience in the fields of homeless services, street outreach, substance abuse and/or mental health
treatment preferred. The candidate should have a minimum of two-year’s administrative and/or
supervisory experience in one of the above areas. Must have a clean and valid driver’s license. The
Assistant Program Director will need to have exceptional oral and written communication skills. They
must possess the highest degree of skill in working with individuals and groups over a broad range of
topics and issues, many of which require extreme sensitivity and insight. Computer knowledge and
statistical skills to the degree that the Assistant Program Director can organize quality assurance and
performance improvement data and can respond to various external regulatory agencies and the internal
needs of the agency are required. The Assistant Program Director must conduct themselves with the
utmost professionalism and uphold the highest moral and ethical standards at all times. The physical
ability to perform the essential job functions is needed. In addition, the Assistant program Director
shall perform any duties as required to meet the needs of the agency and the clients we serve. The
agency reserves the right to review and change job duties and responsibilities as the need arises. This
job description does not constitute a written or implied contract of employment.

Salary : $66,300