Supply Chain Manager-Logistics & Warehouse

Location: Palestine-Gaza Strip

POSITION TYPE:Local Hire 

POSITION TITLE: Supply Chain (Logistics) Manager

DIVISION:  Global Health 

REPORTS TO:  Country Supply Chain Director

Supervises

Warehouse Officer(s), Fleet Officer(s), Logistics Assistants, GIK Officer (if applicable)

Project HOPE is an international NGO of more than 1000 engaged employees and hundreds of volunteers who work in more than 25 countries, responding to the world's most pressing global health challenges. Throughout our 60-year legacy, Project HOPE has treated millions of patients and provided more than $3 billion worth of medicines to local health care organizations around the world. We have helped build hundreds of health programs from the ground up and respond to humanitarian crises worldwide. 

Code of Conduct  

It is our shared responsibility and obligation to treat each other with respect, take affirmative steps to prevent matters involving Sexual Exploitation & Abuse and Trafficking in Persons, and to disclose all potential and actual violations of our Code of Conduct, which may include Conflicts of Interest, Fraud, Corruption, Discrimination or Harassment.  Together we can reinforce a culture of respect, integrity, accountability, and transparency.  

POSITION SUMMARY:  

The Supply Chain (Logistics) Manager is responsible for the overall management and coordination of logistics operations, including warehousing, fleet management, assets, inventory, transportation, and Gifts-in-Kind (GIK).

The role ensures logistics systems operate efficiently, safely, and in compliance with organizational policies and donor requirements, enabling program teams to deliver humanitarian assistance effectively.

This position supervises the logistics team, with special emphasis on warehouse operations, and works closely with program, administration, finance, and security teams to ensure timely, safe, and cost-effective logistical support. This position is being advertised contingent upon award; while the recruitment process will proceed as part of organizational preparedness, no formal offer will be extended until funding is confirmed

Key Responsibilities – Warehousing And Inventory Management

• Supervise warehouse operations, ensuring all goods received are inspected, recorded, and stored according to Project HOPE and donor standards.
• Ensure proper storage conditions for sensitive items (e.g., medicines, medical supplies, perishable goods, and GIK items).
• Implement warehouse layout planning to optimize space, access, and safety.
• Maintain accurate inventory records using warehouse management systems, including stock cards, ledgers, and electronic databases.
• Conduct regular physical inventory counts and reconcile discrepancies with system records.
• Implement stock rotation systems (FIFO/LIFO) and monitor expiry dates for perishable or medical items.
• Ensure warehouse safety and security, including fire safety, controlled access, and emergency procedures.
• Monitor warehouse staff performance, provide guidance, and ensure team compliance with SOPs.
• Support planning of incoming and outgoing shipments, including coordination with transport and fleet teams.
• Ensure proper receiving, dispatch, and storage documentation is completed and archived.
• Train staff on warehouse procedures, inventory management, and GIK handling. Asset and Equipment Management
• Ensure all organizational assets and General Program Equipment (GPE) are properly tagged, recorded, and tracked.
• Maintain an up-to-date asset inventory system.
• Ensure assets are issued to staff with proper documentation and returned upon staff departure.
• Conduct periodic asset verification according to organizational policies. Fleet and Transportation Management
• Manage organizational vehicles ensuring they are tagged, tracked, and maintained.
• Supervise fleet operations including vehicle allocation, driver supervision, fuel management, and scheduled maintenance.
• Ensure adherence to the Fleet Operational Handbook and vehicle safety policies.
• Monitor vehicle usage and maintain fleet tracking systems and logs.
• Coordinate transportation requests and ensure efficient scheduling. Gifts-in-Kind (GIK) Management
• Oversee receipt, documentation, storage, and distribution of donated goods.
• Ensure all GIK items are tracked and reported accurately.
• Ensure compliance with donor requirements and organizational procedures.
• Coordinate with warehouse and program teams for distribution of GIK items. Reporting and Documentation
• Maintain accurate records for warehouse, fleet, asset, and GIK activities.
• Prepare monthly logistics and warehouse reports for the Country Supply Chain Manager.
• Ensure proper archiving of logistics documentation.
• Support internal and external audits related to logistics operations. Coordination and Collaboration
• Liaise with program teams to support operational needs.
• Coordinate with other NGOs, UN agencies, and the Logistics Cluster for information sharing.
• Support logistics operations across multiple field locations as required.
  
  

Staff Supervision and Capacity Building

• Supervise, mentor, and train logistics staff, especially warehouse teams.
• Ensure staff follow organizational logistics procedures and standards.
• Identify training needs and support capacity building of logistics staff, particularly on warehouse and inventory management.
  
  

Other Duties

Perform any other tasks assigned by the Country Supply Chain Manager or Supply Chain Director to support effective logistics operations. QUALIFICATIONS 

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Engineering, or related field.
• Minimum 5–7 years of experience in logistics or supply chain management.
• Proven experience managing warehouse operations, fleet, assets, and GIK.
• Experience supervising logistics teams.
• Experience working with international NGOs or humanitarian organizations.
  
  

Desirable

• Experience in emergency or humanitarian response operations.
• Experience with donor-funded programs (USAID, ECHO, UN agencies). Skills and Competencies
• Strong knowledge of warehouse management and humanitarian logistics systems
• Proficiency in inventory and asset management systems
• Strong team leadership and supervision skills
• Good organizational, planning, and coordination abilities
• Ability to work in high-pressure humanitarian environments
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office (Excel, Word, Teams)
  
  

Languages

• Fluent English (written and spoken) – required
• Fluent in local languages – desirable
  
  

Key Performance Indicators (KPIs)

• Warehouse Accuracy
• 100% of stock recorded accurately in inventory systems
• Inventory discrepancies below 2%
• Proper storage conditions maintained at all times
• Fleet Management Efficiency
• Vehicle availability above 95%
• Maintenance completed according to schedule
• Asset Management Compliance
• 100% of assets tagged and recorded
• Annual asset verification completed
• GIK Management
• 100% of donated goods properly recorded and tracked
• Compliance with donor reporting requirements
• Logistics Support to Programs
• Timely provision of transportation, storage, and warehouse support to program activities
  
  

PHYSICAL DEMANDS AND WORK ENVIRONMENT: 

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Physical demands:   

• While performing the duties of this job, the employee must be mobile in an office environment and able to use standard office equipment.  
• Must be able to communicate in verbal and written form.  
  
  

Project HOPE employees may be required to travel or work in countries where working conditions are classified as “hardship.” 

Work environment:   

• Typical office environment with exposure to a minimal noise level.  
• Emergency deployments may be in resource-deprived environments with austere living conditions. 
• Travel for extended periods may be by air and/or other modes of transportation.  
• Project HOPE employees may be required to travel or work in countries where working conditions are classified as “hardship.”  Due to the substantial number of inquiries, we receive, only candidates who have met the required experience & qualifications for this position will be considered. No phone calls please.  
  
  

However, since we are active around the world in the field of public health, we may wish to retain your CV in our database for other/future opportunities, unless you direct us otherwise.