Senior Property Manager

Why join Project HOME?

At Project HOME, our mission is to empower individuals and families to break the cycle of homelessness and poverty through housing, healthcare, education, and workforce development. Achieving that mission requires more than programs; it requires safe, clean, and supportive environment for both residents and staff.

• Full Time
• Starting Salary $69,302
• Hybrid Eligible, up to 1 day remote

What to expect in this role:

The Senior Property Manager oversees management of multi affordable housing sites, leading a team responsible for high occupancy, timely rent collection, and property upkeep. In collaboration with Residential Managers, they ensure that properties provide a safe, clean, and supportive environment for both residents and staff. They manage financial and operational goals to align with the organization's mission of providing stable and supportive housing solutions.

What you will do in this role:

• Oversee daily operations of assigned properties within Project HOME's blended model, which integrates property management and supportive services. This includes leasing, certifications, evictions, and marketing while ensuring compliance with HUD requirements, Fair Housing laws, and organizational policies. Manage leasing and recertification processes in alignment with Project HOME's policies and the Affirmative Fair Housing Marketing Plan, fostering a supportive and stable environment for all residents.
  • The Inn of Amazing Mercy, located at 115 E. Huntingdon St., Philadelphia, Pa, 19125
  • James Widner Ray Homes, located at 2101 W. Venango St., Philadelphia, Pa, 19140
• Provide leadership and supervision within the property management team, ensuring smooth operations. Prepare and submit required monthly, quarterly, and annual reports.
• In the absence of a Director within the Supportive Housing Department, the Senior Property Manager will assume interim responsibilities. This includes but is not limited to assisting with resident grievances and denied applicants appeal hearings.

Financial Management

• Operate assets in alignment with Project HOME policies, ensuring timely and accurate submission of accounts payable, purchase orders, invoices, and credit card reconciliations.
• Review monthly budget-to-actual reports, provide variance explanations, and actively participate in the annual budgeting process to support financial transparency and planning.
• Maximize economic occupancy by managing unit turnover, waitlists, rent collection, and special claims processing, maintaining accountability for financial performance across the assigned portfolio.

Facilities Management

• Coordinate preventive maintenance and manage work orders for assigned properties, ensuring timely and effective responses to routine and emergency situations.
• Assess and recommend non-recurring maintenance, capital replacement projects, and property improvements to enhance both curb appeal and overall building condition, supporting long-term functionality and aesthetics in preparation for the annual operating budget
• Manage janitorial inventory for site supplies, ensure work orders and unit turnovers are completed per policy, and conduct regular property inspections to identify and resolve building issues.

What you will bring:

• High School Diploma or GED with at least 7 years of experience in affordable housing property management; including a minimum of 4 years in a supervisory role
• Experience with HUD, LIGTC, HOME, CoC, PHA, Project- Based programs, Housing Choice Vouchers, or other subsidized housing programs
• Strong knowledge of supportive housing models and experience working with vulnerable populations, including residents with complex needs

• Ability to successfully manage multiple properties simultaneously
• Experience reviewing multi-tiered financing and property financials
• Experience with full lease-up cycles, including intake, rent processing, community meetings, and move-in coordination
• Experience with project-based lease-ups from beginning to end
• Experience supervising and developing staff, including APMs, reception teams, and contracted vendors
• Experience preparing for audits, monitoring visits, and compliance reporting across multiple funding sources
• Ability to respond to building emergencies using trauma-informed and de-escalation-focused approaches
• Commitment to working in partnership with social service programs and multidisciplinary teams
• Strong collaboration skills with program teams and internal partners
• Familiarity with property management software and responsiveness to after- hours emergencies

Core Skills:

• Strong computer literacy, excellent verbal and written communication, and strong organizational skills.

Physical requirements:

• Work primarily involves sitting/standing/walking.

Project HOME offers a competitive compensation package which includes health, prescription, dental, and vision coverage at minimum cost to the employee, company funded life and disability Insurances, paid parental leave, spending accounts, and 401K retirement plan. Additionally, we offer generous PTO accruals which includes paid sabbatical leave.

Project HOME provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. Project HOME prohibits discrimination and harassment of any type.

Project HOME reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of the duties and responsibilities of the job, nor does it constitute a written or implied contract.