Part-Time Support Staff - Christopher J Seward Residence

Why Join Project HOME?

At Project HOME, your work has purpose. Every role contributes to our mission of empowering individuals to achieve stability, wellness, and self-determination. As a Support Staff will assist residents in achieving recovery and wellness goals, fostering a culture of peer support, and connecting with community resources while role modeling positive behaviors. They play a crucial role in maintaining community peace and security, orienting new residents to program protocols, and promoting a supportive living environment.

• Location: Christopher J Seward Residence- 1515 Fairmount Ave. Phila, PA 19130
• Schedule: Part Time Hours
• Pay Rate: $18.15 per hour

What You'll Do:

Maintain Site Health & Safety

• Grant access to staff, residents, guests, and approved delivery personnel only, ensuring all guests sign the visitor log and logging deliveries.

• Conduct and document building rounds to check the safety and security of residents and the premises.

• Address urgent and crisis situations using de-escalation strategies and follow emergency procedures for incidents such as floods and fires.

• Manage resident interactions independently at the site while having on-call assistance available as needed.

Communication and Documentation 

• Answer incoming calls, take accurate messages, and transfer calls as needed.

• Participate in shift briefing with outgoing and oncoming staff and document shift summary in staff logbook, Microsoft Teams, and other database systems, as necessary.

• Follow site procedures to communicate with on-call staff during shift transitions.

Resident Engagement

• Establish and maintain healthy relationships with residents by providing support, fostering a recovery-focused environment and facilitating community building groups and activities, as appropriate.

Additional Duties

• Attend meetings and trainings, including supervision, staff meetings, community meetings, linkage meetings, and court appearances, if necessary

• Assist residents with activities of daily living and extermination preparation, when necessary.

• Assist with general administrative duties.

What You Will Bring

• High school diploma or GED required.

• At least 1 year experience working in behavioral health and/or homelessness.

Core Skills:

• Basic computer/technology literacy

• Knowledge of crisis intervention and de-escalation

• Good communication skills, both verbally and in writing, Excellent interpersonal skills to work collaboratively with all levels of staff and residents.

Physical Requirements:

Ability to move through and access different environments. Work that involves sitting/standing/walking.

Project HOME provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. Project HOME prohibits discrimination and harassment of any type.

Project HOME reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of the duties and responsibilities of the job, nor does it constitute a written or implied contract.