Resident Services Coordinator-Scattered

Accepting Applications until Filled

About PPL

Project for Pride in Living (PPL) is a nonprofit organization dedicated to empowering low-income individuals and families to become self-reliant through integrated services in housing, employment, and education. We believe in the power of community and the potential of every person. When joining PPL, you become a part of a diverse team whose goal is to assist our residents and communities with the groundwork they need not only to survive but also to thrive.

Job Summary

The Resident Services Coordinator plays a vital role in supporting residents of PPL housing communities by connecting them with essential services, fostering community engagement, and promoting housing stability. This position serves as a bridge between residents and service providers, ensuring that individuals and families have access to the resources they need to thrive.

Essential Duties and Responsibilities

• Engage with participants to assess their strengths/barriers and create customized participant-driven housing stability     plans
• Collaborate with the Housing Coordinator in transferring tenancy-sustaining services in-home and in the community
• Provide tenancy-sustaining services to include understanding the lease, communicating with property management
• Assist with the housing recertification process
• Utilize skills and community resources to provide crisis prevention and intervention
• Support participant health and wellness through connections to physical, mental health, and recovery resources
• Assist participants to maintain or increase income through benefits assistance or employment activities
• Help residents build social support with family, peers, neighbors, etc.
• Communicate and coordinate services with all team members and other needed internal and external stakeholders.
• Participate in internal and external professional development, team meetings, case consultation, special initiatives, PPL committees, and organization-wide meetings

Minimum Requirements:

• Self-starter with excellent verbal and written communication skills.
• Ability to respond to the unique cultural, economic, and social needs and resources of residents
• Experience with case management or developing supportive housing service plans
• Ability to provide crisis intervention and support
• Ability to recognize and address mental health challenges, chemical dependency, and other problematic behaviors
• Strong group facilitation, mediation, interpersonal, organizational, and outreach skills
• Valid driver's license and insurance, successfully complete a motor vehicle records screen, reliable vehicle, and ability to transport participants.
• Experience with Motivational Interviewing, Person-Centered, or DBT skills is a bonus

Minimum Technology Qualifications

Ability to use:

• Microsoft Office Suite: Excel, Outlook, and Word 
• Electronic timecard system
• SharePoint file system
• Database systems, particularly Apricot

Education and/or Experience

• 1-3 years of experience with the target population served preferred
• A course of study in a health or human services-related field leading to a Bachelor of Arts, Bachelor of Science, or Associate degree

Salary/Wages: $22.00-$24.00 Hr., DOQ

Hours: Monday-Friday 8:30 am- 4:30 pm

Benefits

• Health & Dental
• Employer Paid Short & Long Term Disability Insurance
• Employer Paid Life Insurance
• Paid Parental Leave
• Voluntary Life Insurance
• Health Savings Account (HSA) or Flexible Spending Account (FSA)
• PTO and paid Holidays
• 403(b) Retirement Plan with Employer Match
• Summer Half-Day Fridays (Memorial Day-Labor Day) 

***This position is an In Person role. ***

Project for Pride in Living, Inc. is an Equal Opportunity Employer.  In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. 

Salary : $22 - $24