Commissioning and Field Support Technician

Overview
We are actively seeking a Commissioning & Field Support Technician. In this role, you will bridge the gap between in-house electro-mechanical assembly and on-site commissioning/support at customer facilities. You’ll help install, test, and maintain complex equipment, train end users, and deliver the kind of service that turns customers into long-term partners.

Responsibilities

Commissioning & Installation

• Assist with on-site installation and commissioning of equipment, following technical guidelines and safety protocols
• Perform routine checks/adjustments during commissioning to ensure equipment meets specifications
• Capture field feedback and communicate design changes/issues back to the engineering team

Customer Training & Support

• Help prepare and deliver customer training on equipment operation and maintenance
• Provide post-install support and maintenance, resolving issues quickly and professionally

Troubleshooting & Preventive Maintenance

• Conduct maintenance checks, troubleshoot problems, and help prevent downtime
• Document technical issues and solutions to build internal knowledge for future service calls

Documentation & Reporting

• Maintain detailed commissioning records and customer interaction documentation (stored for team access)
• Create and maintain Operation & Maintenance (O&M) manuals, troubleshooting guides, and step-by-step site procedures
• Develop training programs for customers and internal teams
• Produce customer-facing reports before/during/after commissioning and field support projects

✅ Travel is a core requirement: Up to 50% travel, including domestic (90%) and international (10%) assignments. Most assignments are 3-5 days, however, some may be up to 2 weeks at a time.

What We’re Looking For

• Technical diploma or associate degree in Engineering, Technology, or related field
• Strong mechanical/technical aptitude and problem-solving skills
• Comfortable working with hand/power tools (electrical and mechanical)
• Ability to read or learn electrical schematics and mechanical drawings
• Clear communication skills and a customer-first mindset
• Willingness to travel and work flexible hours as needed

Nice to Have

• Experience with equipment installation, commissioning, maintenance, or field service
• Exposure to industrial gas or related environments (e.g., ASU, CO₂ plants, cryogenics)
• Familiarity with safe work practices/PPE requirements

Working Conditions

• Field-based role at customer sites; PPE required on many sites
• Industrial environments may include lifting heavy equipment and working in confined spaces
• Varied environmental conditions while on-site

Ready to Apply?

If you enjoy hands-on technical work, troubleshooting in the field, and helping customers succeed with new equipment, we’d like to hear from you.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Application Question(s):

• How much hands-on experience do you have with field installation, commissioning, or startup of industrial equipment at customer sites?

A) None (willing to learn)
B) Less than 1 year
C) 1-3 years
D) 3 years

• Which of the following have you worked with in a professional setting? (List all letters that apply)

A) Electrical wiring / panel work
B) Mechanical Assembly
C) Equipment Commissioning, Maintenance, or Installation
D) Industrial gas
E) None of the above (willing to learn)

• Are you willing and able to travel up to 50% of the time, including both domestic and international travel?

A) Yes - no restrictions
B) Yes - with some limitations
C) No

• Field assignments may last anywhere from 3–5 days, with occasional trips up to two weeks. Are you comfortable with this travel pattern?

A) Yes
B) Possibly / depends
C) No

• What are your salary expectations?

Work Location: In person

Salary : $50,000 - $65,000