Administrative Assistant

Progressive Directions, Inc. – Clarksville, TN
Full-Time | $16.00/hr | Hourly | Non-Exempt
Schedule: Monday–Friday, 8:00 AM – 4:00 PM

Come work where your impact actually matters.
Progressive Directions, Inc. (PDI) is looking for a dependable, detail-oriented Administrative Assistant to support our Employment & ECF Department. This role keeps our programs moving, our documentation tight, and our teams supported. If you’re organized, steady under pressure, and naturally helpful, you’ll thrive here.

What You’ll Do

You’ll provide essential administrative support to keep our Employment/ECF programs running smoothly, including:

• Collect daily notes from DSPs and ensure documents are complete and accurate
• Assist with compiling billing information for ECF CHOICES & DIDD Waiver services
• Support preparation of monthly and quarterly agency reports
• Maintain ISP files and cost plan documentation
• Track, order, and organize office and cleaning supplies
• File and maintain agency records (electronic and paper)
• Support the weekly schedule for the Supported Employment Department
• Complete typing assignments, copying, and internal document distribution
• Compile department data as needed
• Support other agency areas as assigned by the Community Resource Coordinator

Pay & Benefits

$16.00 per hour
Plus a strong benefits package, including:

• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO) & Paid Holidays
• Employee Assistance Program
• Opportunities for internal growth and training
  

What We’re Looking For

• Professional, friendly, and great with people — often the first point of contact
• Dependable, on time, and consistent
• Able to handle confidential information with discretion
• Comfortable working in a fast-moving environment with frequent interruptions
• Able to prioritize tasks and stay organized without dropping details
• Strong with written and verbal communication
• Tech-savvy enough to work in Outlook, Word, Excel, and agency-specific systems
• Comfortable with basic math, data entry, and tracking information
• Calm under pressure and able to problem-solve when things get busy
• A team player who collaborates well but also works independently

Minimum Requirements

• High school diploma or equivalent
• Administrative or clerical experience (required)
• Strong computer literacy (Microsoft Office required)
• Ability to read and follow detailed written and verbal instructions
• Ability to lift up to 25 lbs occasionally
• Must pass all required background checks, drug test and compliance screenings

Why PDI?

PDI is a mission-driven organization dedicated to supporting individuals with Pride, Dignity, and Independence. When you join our team, you’re joining a community that values heart, consistency, and service.

Ready to Apply?

Apply today and help support work that truly makes a difference.