Systems Administrator

Otonomus Hotel Las Vegas | Las Vegas, NV

Reports To: Corporate Director of Technology

Position Summary

The Systems Administrator is responsible for maintaining the hotel's core technology infrastructure and ensuring the reliability, security, and performance of all on-site systems. This role serves as the primary technical resource for network infrastructure, servers, Microsoft 365, and enterprise technology while providing Level 2 support for escalated technical issues.

Working closely with the Property Technology Manager and Corporate IT, the Systems Administrator ensures hotel technology remains secure, scalable, and operational to support both guest satisfaction and business continuity.

Essential Responsibilities

Infrastructure Management

• Administer and maintain Windows servers and virtual environments.
• Manage network infrastructure, including switches, routers, firewalls, and wireless access points.
• Monitor system performance and proactively resolve infrastructure issues.
• Maintain network documentation and diagrams.

Microsoft Environment

• Administer Active Directory.
• Support Microsoft 365 users and services.
• Manage Azure AD, Exchange Online, Teams, SharePoint, and OneDrive.
• Maintain user permissions and security groups.

Device Management

• Deploy and manage laptops, desktops, tablets, and mobile devices.
• Maintain endpoint security and patch management.
• Manage device imaging and lifecycle replacement.
• Support printer deployment and management.

Hotel Technology Support

Support and maintain:

• Property Management System (PMS)
• Point of Sale (POS)
• Guest Wi-Fi
• Residential Internet
• Access Control Systems
• CCTV
• Building Technology
• Telecom systems

Backup & Disaster Recovery

• Monitor server backups.
• Perform recovery testing.
• Maintain disaster recovery procedures.
• Ensure data integrity and business continuity.

Security

• Assist Corporate IT with cybersecurity initiatives.
• Monitor system vulnerabilities.
• Implement security updates and patches.
• Maintain antivirus and endpoint protection.

Escalation Support

Serve as the primary Level 2 escalation point for:

• Network issues
• Server outages
• Wireless connectivity
• Access control systems
• POS and PMS issues
• Device management

Qualifications

Required

• Associate's or Bachelor's degree in Information Technology or related field (or equivalent experience).
• 3–5 years of systems administration experience.
• Experience with Windows Server and Active Directory.
• Experience with Microsoft 365 administration.
• Knowledge of networking, switching, firewalls, and wireless technologies.
• Strong troubleshooting and analytical skills.

Preferred

• Hospitality IT experience.
• Microsoft certifications.
• Cisco, Aruba, Meraki, or Fortinet experience.
• VMware or Hyper-V experience.
• Knowledge of hotel technology platforms.
• Experience with backup and disaster recovery solutions.

Why Join Otonomus Hotel?

At Otonomus Hotel, technology is at the heart of delivering an innovative hospitality experience. As our Property Technology Manager, you'll play a key leadership role in shaping the guest experience through cutting-edge hotel systems while partnering with corporate leadership on exciting technology initiatives.

If you're passionate about hospitality, technology, and innovation, we'd love to hear from you.

 Otonomus Benefits

• Healthcare Coverage: We are committed to providing comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families.
• Time Off: Sentral fosters a flexible work lifestyle by offering paid time off, paid holidays, & volunteer hours to all full-time team members.
• 401K: To help you reach your savings goals, we offer a 401(k) plan
• Career Development: We offer extensive learning and development opportunities to support growth.

The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role:

• Ascend/descend a ladder to complete various maintenance tasks
• Position self to install equipment in fixed spaces and at awkward angles in a repetitive manner and/or extended periods of time
• Work in a space that includes indoor and outdoor spaces, with and without covering
• Move throughout the property as needed
• Transport boxes and equipment weighing up to 20 pounds
• Communicate with other persons in the building
• Observe details in surrounding areas and on a screen

If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section.

Otonomus is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents.

As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.