What are the responsibilities and job description for the Documentation Technician position at Progress?
Who We Are
At Progress Industries, we are more than just a workplace, we are passionate team committed to supporting individuals with disabilities in living their best lives. If you are a detail-oriented team player who is motivated by purpose and inspired by quality, we would love for you to join our mission.
Summary
As Documentation Technician, you will play a critical role behind the scenes, making sure our service documentation is spot-on. Your work helps ensure our clients receive the highest quality of care while keeping us in line with important compliance standards.
Responsibilities
- Reviewing and verifying documentation submitted by clinicians.
- Flagging missing entries, blank logs, or billing errors.
- Making sure documentation is accurate, timely, and aligned with goals.
- Supporting HCBS (Home and Community-Based Services) compliance.
- Following up with teams to ensure documentation corrections are made.
- Collaborating with internal teams to uphold quality and standards.
Please note: This position requires travel between Des Moines and Newton locations.
What We Are Looking For
We are seeking someone who is organized, detail obsessed, and ready to contribute to a positive, mission-focused environment. You will thrive in this role if you enjoy working independently while still being a collaborative part of a caring team.
Requirements
- High school diploma or equivalent (Associate degree preferred)
- Strong written and verbal communication skills.
- Excellent organizational skills and attention to detail.
- Comfortable using Microsoft Word, Excel, and PowerPoint
- Valid Iowa driver's license and insured vehicle for job duties. Hold adequate liability insurance (required: $100,000/$300,000/$50,000).
- Flexibility and willingness to travel between Des Moines and Newton.
If you are passionate about making a difference in the lives of individuals with disabilities and possess the skills we seek, we invite you to apply today and become part of our dedicated team at Progress Industries!
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Application Question(s):
- What are your available hours for work?
- Are you at least 18 years of age?
- Do you have a valid Driver’s license?
- Do you have access to a reliable vehicle?
- Do you have car insurance?
- Do you have a high school diploma or GED?
- Over the past three years have you been in any auto accidents or received any traffic tickets?
- Have you lived in any other state besides Iowa?
- Do you know of or related to anyone who works for Progress Industries or receives services from us?
- Are you comfortable using a computer?
- How do you prioritize your work when meeting deadlines?
- Are you willing to learn new software programs and techniques?
- How would you ensure the security and confidentiality of sensitive documentation?
Work Location: In person
Salary : $17