What are the responsibilities and job description for the Registrar/Scheduler - Full Time position at Proforma Health?
Registrar/Scheduler - Multispecialty Center (FT Rotating)
Role Overview: Facilitates patient flow by scheduling, registering, and greeting patients across multiple clinics, including hospitals and urgent care centers in El Paso, TX.
Responsibilities: Manages patient appointments, ensures smooth check-in processes, and provides excellent customer service in a fast-paced environment. Supports administrative tasks and maintains communication with patients and staff.
Qualifications
Role Overview: Facilitates patient flow by scheduling, registering, and greeting patients across multiple clinics, including hospitals and urgent care centers in El Paso, TX.
Responsibilities: Manages patient appointments, ensures smooth check-in processes, and provides excellent customer service in a fast-paced environment. Supports administrative tasks and maintains communication with patients and staff.
Qualifications
- Minimum one year of office or customer service experience, preferably with healthcare or financial background.
- High school diploma or equivalent; medical terminology knowledge and ICD-10 familiarity preferred.
- Certified Healthcare Access Associate (CHAA) preferred.
- Strong interpersonal skills to tactfully interact with patients, staff, and visitors.
- Basic computer literacy, keyboarding skills, and effective communication in English and Spanish.
- Knowledge of medical terminology, ICD9 coding, and payor terminology.
- Analytical, organizational, and multitasking abilities; capable of working under pressure.