Overnight Dispatch Route Coordinator

Overview
We are seeking a highly organized and detail-oriented Dispatch Coordinator to push overnight transportation routes.

Route Coordination:

• Assist in the planning, optimization, and adjustment of routes based on passenger needs, traffic conditions, or other factors.
• Reassign routes necessary to cover unexpected changes.
• Review and adjust routes during the shift to improve efficiency or address any safety concerns.

Customer Service:

• Address inquiries and complaints from staff, passengers, and the community in a professional and timely manner.
• Provide regular communication and updates regarding any significant operational changes or emergencies.

Administrative Tasks:

• Maintain accurate records of routes, schedules, driver assignments, and vehicle maintenance logs.
• Compile reports related to performance metrics, delays, incidents, or other relevant transportation data.
• Assist in scheduling driver shifts and managing time-off requests.

Technology Utilization:

• Operate and troubleshoot dispatch software, tracking systems, and other technological tools used in fleet management.

Qualifications:

• Geographical Knowledge of the Five (5) Boroughs, Required. Will Be Tested.
• High school diploma or equivalent required; additional education in transportation management or logistics preferred.
• 1 year of experience in a transportation or logistics role, preferably within a bus or public transportation environment.
• At least 1 year of experience in transportation dispatch and in-depth understanding of creating routes/schedules for transportation.
• Familiarity with dispatching, route planning, and GPS tracking software.
• Strong communication skills, both written and verbal, with the ability to handle multiple tasks in a fast-paced environment.
• Problem-solving skills and the ability to make quick decisions under pressure.
• Knowledge of local, state, and federal transportation laws and regulations, particularly those related to AAR, preferred.
• Ability to work flexible hours, including weekends, early mornings, late evenings, as needed.
• Subject to Pre-Employment and Random DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.
• Exceptional communication skills with proficiency in phone etiquette and multi-line phone systems.
• Strong typing skills and experience with data entry accuracy.
• Ability to work overnight shifts reliably while managing multiple priorities effectively.
• Tasks As Assigned.

Schedule

Overnight | Sunday - Thursday | 8pm - 4am

Rate:

$22 Per Hour

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WALK IN TO APPLY

MON - FRI | 9am - 5pm

WHERE:

Professional Transit

94-01 150th Street | Jamaica Queens | 11435

Entrance on 94th Ave

Pay: From $22.00 per hour

Application Question(s):

• I have at least 1 year of experience in transportation dispatch and in-depth understanding of creating routes/schedules for transportation
• I can work the following schedule: Overnight | Sunday - Thursday | 8pm - 4am
• I can participate in two week training? ( First Week -> Tuesday – Saturday | 7am – 5pm & Second Week Vary)
• I understand Candidates are Subject to Pre-Employment and Random DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.
• Rate your Geographical knowledge of NYC Highways, Expressways , Bridges, Tunnels Etc.

Rate Scale 1 to 10.

10 - Best
1- Horrific

All Interviewees will be tested.

Work Location: In person

Pay: From $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Retirement plan

Application Question(s):

• Do you have verifiable dispatching experience?

Work Location: In person

Salary : $22