Medical Front Office Assistant -Atrium

Carle Health Methodist Outpatient Therapy - Methodist Atrium, Peoria, IL

Full-Time | 40 hours per week | Close on two days per week at 6 pm.

No weekends, no holidays.

Do you have a positive attitude and exceptional customer service skills? Join our team and put those strengths to work every day—helping patients feel supported, valued, and taken care of.

Professional Therapy Services (PTS) provides outpatient services to Carle Health Methodist, Proctor, and Pekin Clinics in the Peoria-IL area. We offer Physical, Occupational, and Speech Therapists a positive environment to practice 1:1 patient care, with flexible scheduling and sustainable productivity expectations.

PTS is a therapist-owned rehabilitation company with over 40 years of service across Central and Southern Illinois. Our average employee tenure exceeds 10 years because our team stays where they feel supported, valued, and empowered to grow.

Education and experience:

• At least four years of high school, having taken some business courses.
• Experience in the medical and administrative fields.
• Familiar with scheduling, EMR, Microsoft Office - Word and Excel.

Quality and Service Excellence

• Demonstrates behaviors that show a positive attitude, empathy, and professionalism.
• Demonstrates communication skills by making customers feel welcome and respected as individuals and protecting their privacy and confidentiality.
• Works as a team player, enhances team effectiveness through morale and team spirit, and takes ownership in department/organization problem-solving and quality improvement.
• Contributes to a positive organizational image by following the dress code policy, speaking positively about the organization and its people, and maintaining a clean environment.
• Strives to exceed customer expectations through responsiveness, attention to detail, and anticipating needs.

Professional Therapy Services, Inc. is an Equal Opportunity Employer