What are the responsibilities and job description for the Advanced Office Clerk position at Professional Performance Development Group?
About Company:Since 1984, Professional Performance Development Group (PPDG) has been proudly Serving Heroes by connecting exceptional healthcare professionals with rewarding opportunities across military, federal, and commercial healthcare facilities. Guided by our core principles of excellence, integrity, and collaboration, we are dedicated to delivering high-quality staffing solutions that strengthen the delivery of patient care nationwide. Rooted in a culture of Linked Prosperity, PPDG values the success of our clients, employees, and partners alike—offering competitive compensation, comprehensive benefits, professional growth, and a cooperative workplace built on trust, respect, and service. As a proud Department of Defense Partner Employer and participant in the Military Spouse Employment Partnership (MSEP), PPDG remains committed to supporting our Nation’s Finest through meaningful careers that make a lasting impact.Advanced Office Clerk – RadiologyLocation: WRNMMC, Bethesda, MDSchedule: M–F, 8-hour shift between 0645–1700 (30-min unpaid lunch)Reports To: TBDSummaryProvides clerical and administrative support for the Radiology department. Schedules patient appointments in MHS GENESIS for primary, specialty, and subspecialty care. Contacts patients to schedule, reschedule, or cancel visits, including consult/referral appointments. Supports medical records functions by processing, maintaining, and organizing inpatient and outpatient records and ensuring compliance with regulatory requirements.QualificationsHigh school diploma or GEDMinimum 12 months office experienceKnowledge of military structure, Microsoft Office, medical terminology, and HIPAAStrong interpersonal, communication, and organizational skillsAbility to work independently, apply judgment, and learn in-house scheduling systemsKey ResponsibilitiesReceive and direct phone calls and visitors; provide basic authorized informationSchedule, modify, and process appointments in MHS GENESISArrange consults, follow-up visits, x-rays, and lab tests; explain preparation requirementsScreen walk-in patients and review documents for eligibility; coordinate with providersRetrieve and relay lab and imaging results to clinical staffMaintain, assemble, file, and audit patient medical records for accuracy and completenessPrepare meeting minutes and compile patient data as requestedManage calendars, coordinate meetings, send reminders, and book conference roomsUse office automation systems to create reports, maintain files, and support daily operationsMonitor kiosk check-ins, greet/escort patients, and ensure timely provider contactCoordinate clinic space and workflow with cardiology, vascular surgery, and CT surgery teamsTypical workload includes:Daily reception of visitors and phone inquiriesDaily patient screening and appointment scheduling~30 x-ray/lab appointments scheduled daily~30 lab results relayed dailyScheduling for ~20 cardiothoracic patientsAssist patients with kiosk check-in technologyM-F, (8 hr. shift) between 0645-1700 with a 30 min unpaid lunch break
Salary : $23 - $28
